Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Fuller

Hearne,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

29
29
years of professional experience

Work History

Uber Driver

Uber
01.2015 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Checked in with dispatch service and updated with current location.

Care Giver

Accent Health /Texas Home Health
07.2020 - 09.2021
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Customer Sales Representative

Wayfair
10.2019 - 07.2020
  • Assisted call-in customers with questions and orders.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained customer accounts and relationships.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Emphasized product specifications to meet customer needs.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Set and achieved company defined sales goals.
  • Demonstrated consistent track record of overachieving personal as well as team sales quotas.

Taxi Driver

Maroon Cab
07.2009 - 01.2015
  • Stored passenger luggage and personal items with care for safety and security.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Operated party vehicles, buses, and town cars.
  • Hired new drivers, maintained performance and managed customer service.
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation and service.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Cook, Relief Manager

Waffle House
07.1996 - 05.2009
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Provided constructive feedback to workers, which improved morale and boosted efficiency.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Transitioned between breakfast and lunch service.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Ordered and received products and supplies to stock kitchen areas.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05.2013

Skills

  • Customer service
  • Upselling Products and Services
  • Customer Data Confidentiality
  • Courteous with Strong Service Mindset
  • Understanding Customer Needs
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Multitasking and Prioritization
  • Multi-Line Phone Systems
  • Excellent Attention to Detail
  • Complex Product Knowledge

Timeline

Care Giver

Accent Health /Texas Home Health
07.2020 - 09.2021

Customer Sales Representative

Wayfair
10.2019 - 07.2020

Uber Driver

Uber
01.2015 - Current

Taxi Driver

Maroon Cab
07.2009 - 01.2015

Cook, Relief Manager

Waffle House
07.1996 - 05.2009

High School Diploma -

Penn Foster Career School

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Christine Fuller