CHRISTINE F. WILSON
Piscataway,USA
Summary
Dynamic Revenue Analyst with a proven track record at Johnson & Johnson, enhancing compliance and efficiency through innovative process improvements. Skilled in auditing procedures and effective communication, I successfully reduced risk exposure and improved team productivity by implementing strategic solutions. A collaborative team player dedicated to achieving results and fostering a supportive work environment.
Overview
18
18
years of professional experience
Work History
Revenue Analyst
Johnson & Johnson
06.2022 - 05.2025
- Served as a key point of support for the department manager, ensuring smooth execution of team objectives and compliance-related tasks.
- Streamlined daily processes by automating routine tasks and implementing new software solutions resulting in improved team productivity
- Provided strategic input for process improvement initiatives, enhancing workflow and generating additional cashflow.
- Led compliance and audit functions, ensuring adherence to regulatory standards by managing internal processing controls, preparing for audits, and responding to inquiries from internal and external stakeholders.
- Enforced comprehensive compliance policies and procedures, driving consistent process adherence and reducing risk across credit and collections operations.
- Identified and addressed compliance gaps through regular risk assessments, implementation of corrective action plans, and cross-functional collaboration to resolve issues proactively.
Customer Credit Management Coordinator
Johnson & Johnson
09.2015 - 06.2022
- Processed high-volume distributor credits and adjustments for medical device and diagnostic franchises, ensuring accuracy and timely resolution across multiple systems.
- Managed credit requests related to product recalls, complaints, and miscellaneous issues across 11 manufacturing partners, maintaining compliance with company policies.
- Coordinated audit responses, preparing detailed documentation for bi-weekly external audits and ad-hoc internal audit requests in collaboration with leadership and compliance teams.
- Identified non-compliance issues and facilitated corrective actions, supporting continuous improvement and regulatory alignment across credit and collections operations.
Cash Application Specialist
Johnson & Johnson
04.2007 - 09.2015
- Oversaw accounts receivable staff and daily operations in the absence of the supervisor, ensuring continuity and accuracy in payment processing.
- Completed full scope of month-end responsibilities, including reconciling accounts, posting journal entries, and validating transaction accuracy across multiple payment channels.
- Performed daily bank reconciliations, applying all forms of deposits, EDI transactions, wire payments, and lockbox receipts to designated accounts.
- Reconciled complex customer account discrepancies, including escalated issues and high-level management inquiries.
- Resolved debit discrepancies, credit card fees, stop payments, and disputed transactions; posted month-end journal entries to the general ledger.
- Managed and processed end-to-end credit card transactions, including training new hires on procedures, systems, and compliance best practices.
Education
Dunellen High School
Dunellen, NJ06-1986
Skills
- Auditing Procedures
- Problem-Solving & Critical Thinking
- Attention to Detail
- Effective Communication (Verbal & Written)
- Team Collaboration & Cross-Functional Support
- Process Improvement & Risk Mitigation
Timeline
Revenue Analyst
Johnson & Johnson
06.2022 - 05.2025
Customer Credit Management Coordinator
Johnson & Johnson
09.2015 - 06.2022
Cash Application Specialist
Johnson & Johnson
04.2007 - 09.2015
Dunellen High School
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