Christine Gallagher
Barre,MA
Summary
Flexible hard worker ready to learn and contribute to team success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
School Bus Driver
JP McCarthy & Sons
Brookfield, MA
05.2024 - Current
- CDL Class B
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Reported student behavior incidents promptly to the appropriate personnel.
- Ensured safety of students by following all traffic laws and regulations.
- Assisted with loading and unloading of students as needed.
- Monitored student behavior on the bus and enforced rules consistently.
- Performed pre-trip inspections of the bus according to established procedures.
School Van Driver
Malden Transportation
Malden, Massachusetts
04.2015 - 12.2022
- Collaborated with other drivers to coordinate pickup and drop-off locations and times.
- Assisted in preparing daily reports on mileage, time spent driving, number of passengers transported.
- Provided safe and reliable transportation for students to and from school.
- Followed established routes and schedules to ensure timely pickups and drop-offs.
- Communicated with parents or guardians regarding delays or changes in route or schedule.
- Operated motorized ramps and lifts to assist special needs students.
Front Desk Receptionist
Dr. Anthony Iraca
Medford, Massachusetts
10.2011 - 02.2012
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Assisted with scheduling appointments for clients and visitors.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Dog Walker/Pet Sitter
Doggie Day Trippers
Boston, Massachusetts
03.2010 - 11.2010
- Provided companionship and comfort to animals during walks.
- Cleaned up after dogs during walks using appropriate supplies provided by owner or employer.
- Provided pet sitting services, including feeding and overnight care when necessary.
- Managed groups of dogs during walks, and extended hikes.
Assistant Manager
The Hat Shack
Saugus, Massachusetts
01.2008 - 01.2010
- Monitored employee attendance records.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Customer Service Representative
Coldwell Banker
Waltham, Massachusetts
01.2006 - 11.2007
- Gathered customer feedback through surveys and used the data to improve customer service.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided accurate information about products and services to customers.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
High School Diploma -
Everett High School
Everett, MA06-2005
Skills
- Vehicle Cleaning
- Vehicle inspections
- Customer relations
- Clerical Skills
- Dog walking/sitting
- Money management
- Sales
- Telemarketing
Timeline
School Bus Driver
JP McCarthy & Sons
05.2024 - Current
School Van Driver
Malden Transportation
04.2015 - 12.2022
Front Desk Receptionist
Dr. Anthony Iraca
10.2011 - 02.2012
Dog Walker/Pet Sitter
Doggie Day Trippers
03.2010 - 11.2010
Assistant Manager
The Hat Shack
01.2008 - 01.2010
Customer Service Representative
Coldwell Banker
01.2006 - 11.2007
High School Diploma -
Everett High School