Christine Gaulke
Racine,WI
Summary
Experienced with assisting in eye examinations and diagnostic tests. Utilizes patient management skills to maintain accurate records. Knowledge of ophthalmic equipment and techniques ensures efficient and effective patient care.
Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. Accomplished at assessing pupils, confrontation fields and anterior chamber depths. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases.
Overview
2026
2026
years of professional experience
Work History
Ophthalmology Technician
Eye Center of Racine and Kenosha
2024 - Current
- Conducted comprehensive patient assessments to determine visual acuity and eye health status.
- Assisted ophthalmologists during examinations and minor surgical procedures, ensuring optimal workflow.
- Operated and maintained diagnostic equipment, including autorefractors and tonometers, to provide accurate results.
- Educated patients on pre- and post-operative care instructions to enhance recovery outcomes.
- Mentored junior technicians in equipment usage and patient interaction protocols for improved service delivery.
Vision Center Manager
Walmart
12.2022 - 2024
- Trained new employees on company procedures, policies, and customer service standards.
- Maintained clean, organized retail space to create welcoming environment for customers.
- Coordinated with optometrists to ensure comprehensive patient care throughout eye examination process.
- Handled customer inquiries, addressing concerns promptly and professionally to maintain high levels of satisfaction.
Optician
Walmart
01.2010 - 12.2022
- Maintained inventory of optical supplies, such as frames, lenses, cases, and accessories.
- Prepared work orders for lab technicians detailing lens type, material, coloration, and specific treatments.
- Adjusted eyeglasses for comfort and optimal vision by bending, shaping, or replacing parts.
- Helped customers meet eyewear needs by delivering best possible solutions.
- Minimized errors in optical orders by taking measurement of pupillary distance.
- Assisted customers in selecting appropriate eyewear based on their needs and preferences.
- Protected patients' personal health information in line with HIPAA standards by carefully following requirements.
- Controlled customers' expectations through consistent monitoring of wait times and open communication with customers.
- Scheduled appointments for patients with optometrists or ophthalmologists as needed.
Sales Associate
Walmart
10.2007 - 01.2010
- Handled issues professionally to company standards.
- Delivered consistent service to develop customer base.
- Helped customers navigate store, complete sales and process returns.
- Resolved customer concerns using strong communication and conflict management skills.
- Assisted customers with sales and service needs.
- Rotated stock using clearance markdowns and special sales promotions.
- Processed payments quickly to keep customer flow moving.
- Built attractive displays and merchandised products.
- Supported team with receiving, pricing and merchandising.
Education
High School - undefined
JI Case Highschool
Racine, WI01.2003
Skills
- Organizational skills
- Optical knowledge
- Visual merchandising
- Eye care awareness
- Insurance processing
- Display building
- Customer Service
- Sales Techniques
- Time Management
- Optical Measurements
Timeline
Vision Center Manager
Walmart
12.2022 - 2024
Optician
Walmart
01.2010 - 12.2022
Sales Associate
Walmart
10.2007 - 01.2010
High School - undefined
JI Case Highschool
Ophthalmology Technician
Eye Center of Racine and Kenosha
2024 - Current