Energetic professional equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Excels at promotions and materials management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Materials Management
Ranstad
04.2025 - Current
Reorganizing and restocking shelves with unused returns.
Retrieving any returns from the STAT Room.
Assisting with the placement of u-boats and incoming inventory after they have been labeled
OR material Technician
JFC Global
Hershey
02.2025 - 04.2025
Reorganizing and restocking shelves with unused returns.
Retrieving any returns from the STAT Room.
Assisting with the placement of u-boats and incoming inventory after they have been labeled
Document Specialist
MCS Group
Philadelphia
11.2023 - 01.2025
Accountable for the preparation, scanning, organization, and maintenance of document accessibility in alignment with employer standards, while consistently achieving high-volume output.
Conducted thorough file audits and responded to requests for any missing documentation.
Retrieved essential documents as needed by management.
Disposed of obsolete documents after they were successfully entered into the system.
Intern
Randi's House of Angels
10.2022 - 12.2022
Assisted the Executive Director in developing the framework for the annual report, which included conducting research and analysis on the organization's progress over the past year, fostering relationships with board and committee members, compiling various reports, and participating in discussions regarding publishing procedures.
Collaborated with the Program Development Committee and a Marketing Consultant to formulate a strategy for creating an educational podcast, which involved content creation and outlining the necessary steps for implementation.
Security Officer
Strategic Security Corporation
05.2020 - 07.2021
Fostered a safe and inviting environment for both customers and employees, with meticulous attention to detail to ensure an exceptional experience.
Actively monitored the premises for any signs of damage, theft, or suspicious activity.
Handled incoming phone calls and efficiently directed them to the relevant departments, while also submitting necessary paperwork and reports as required
Parking Lot Attendant
Med Park Corporation
05.2016 - 07.2017
Demonstrated expertise in resolving challenges encountered by clients, visitors, and staff through the application of conflict resolution methods and creative problem-solving strategies.
Spearheaded the formulation of innovative strategies designed to meet business objectives, co-leading to reductions in labor and supply costs while simultaneously improving customer satisfaction and increasing sales.
Leveraged comprehensive knowledge of regulations and procedures to ensure compliance with company policies.
Showcased outstanding communication and organizational skills to facilitate interdepartmental cooperation and effectively oversee special projects.
Cook
Quarryville Presbyterian Retirement Community
05.2014 - 07.2014
Demonstrated strong administrative skills by effectively achieving organizational goals and maintaining clear communication with stakeholders.
Provided guidance and training to staff on food safety practices, ensuring adherence to facility protocols for the safety, health, and privacy of residents.
Oversaw the inventory of kitchen supplies, ensuring countertops, refrigerators, and freezers were adequately stocked for meal preparations.
Assisted customers by offering comprehensive menu details and personalized meal recommendations based on individual dietary requirements.
Instructed colleagues on proper food preparation techniques, equipment maintenance, and hygiene standards.
Maintained accurate records and information management systems while performing compliance assessments in line with industry regulations consistently.
CSR/Consultant
Tupperware (Eagle Enterprise)
07.2008 - 12.2012
Offered specialized consultation services to assist clients in selecting products, while ensuring their satisfaction through streamlined return and exchange procedures.
Delivered outstanding customer service by promptly addressing inquiries and efficiently resolving any disputes.
Oversaw the administrative functions related to payments and orders, keeping clients updated on ongoing promotions and improving the exchange process.
Dietary Aide
Willow Valley Retirement Community
01.2002 - 01.2006
Implemented food safety measures and enhanced staff knowledge by adhering to facility guidelines that prioritize the safety, health, and privacy of residents.
Oversaw the inventory of kitchen supplies, ensuring that countertops, refrigerators, and freezers were well-stocked for meal preparation.
Informed residents by providing detailed menu options and suggesting meal choices tailored to their specific dietary needs.
Education
Bachelor's of Science Degree - Business Administration with focus on Human Resource Management
Central Penn College
Summerdale, PA
Associate of Applied Science - Business
Harrisburg Area Community College (HACC)
Lancaster, PA
High school diploma or GED -
Skills
Persuasion
Clerical experience
Analysis skills
Data entry
Database management
Exceptional typing accuracy and speed
Proficient in various Microsoft Office application
Team management
Medical terminology
Interpersonal skills
Project management
Team motivation
Health Safety & Security
Data management
Experienced in customer service and administrative support
Expert in customer service practices and building customer relationships
Possess outstanding time management, organization, and problem solving abilities
Google Docs
Technical Proficient
Executive administrative support
Inventory control
Document management
Leadership
Highly adept at setting objectives and managing others to effectively reach
Demonstrated success in improving customer experience by understanding customer needs and developing strategies for successful solution
Customer support
Able to identify trends and utilize customer feedback to enhance services and offerings
Excel
Documentation review
Proven ability to pay close attention to details and establish a structured approach to work
Return processing
Data organization
Problem solving
Effective communication
Materials management
Time and attendance management
Certification
Non-CDL Class C
Associate Professional in Human Resources
Driver's License
Timeline
Materials Management
Ranstad
04.2025 - Current
OR material Technician
JFC Global
02.2025 - 04.2025
Document Specialist
MCS Group
11.2023 - 01.2025
Intern
Randi's House of Angels
10.2022 - 12.2022
Security Officer
Strategic Security Corporation
05.2020 - 07.2021
Parking Lot Attendant
Med Park Corporation
05.2016 - 07.2017
Cook
Quarryville Presbyterian Retirement Community
05.2014 - 07.2014
CSR/Consultant
Tupperware (Eagle Enterprise)
07.2008 - 12.2012
Dietary Aide
Willow Valley Retirement Community
01.2002 - 01.2006
Bachelor's of Science Degree - Business Administration with focus on Human Resource Management