Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Gibson

Concord,CA

Summary

Dynamic, knowledgeable and compassionate nurse case manager offering more than 30 years experience in direct and diverse patient care with expertise in development, implementation and management of individualized treatment plans in documented successful case closures, specializing in catastrophic injury cases. Skilled and committed to working collaboratively with health plan representatives and health care providers as liaison and advocate of patient welfare. Through the many cultivated professional partnerships created and fostered over the years, optimum patient support and treatment was facilitated economically and efficiently. Quality focused and motivated to continually learn, grow and excel in new opportunity utilizing and enhancing interpersonal skills, excellent time management and problem solving skills.

Overview

25
25
years of professional experience

Work History

Nurse Case Manager

Genex
Concord, CA
12.2014 - Current
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Conducted preoperative risk assessments, ongoing assessments and evaluations to prepare patients for surgery and manage healing process.
  • Fostered partnerships to increase patient influx and facilitate hospital development.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Educated family members and caregivers on patient care instructions.
  • Recorded details regarding therapies to keep patient charts updated.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Managed patients recovering from medical or surgical procedures.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.

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  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.

Nurse Case Manager

Vitas Hospice
Concord, CA
07.2012 - 12.2014
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Monitored patient reactions after administering medications and IV therapies.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

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  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Educated family members and caregivers on patient care instructions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

Charge Nurse

Kaiser Permanente
Walnut Creek, CA
07.2001 - 06.2011
  • Supervised and managed daily scheduling, tasking and administration.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Implemented quality patient care techniques to align with safety, health and organizational regulations.
  • Monitored nursing care, patient assessment processes and treatment implementations.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
  • Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
  • Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
  • Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift.
  • Supervised patient admissions and discharges from hospital to home care, rehabilitative facility or self-care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

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Staff Registered Nurse, ICU

Memorial Hospital West
Colorado Springs, CO
07.1998 - 10.2001
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Gathered patient health data through interviews and observation, documenting data in electronic records.
  • Produced care plans in alignment with physical, psychosocial and learning needs of patients, achieving commendations for compassionate treatment.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.

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  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Managed elements of patient care from admission to discharge or transfer to other units.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
  • Assessed patients, collecting data and prioritizing cases in accordance with standards, policies, procedures and guidelines.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
  • Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.

Phlebotomist, CNA, Ward Clerk

Penrose Hospital
Colorado Springs, CO
07.1996 - 12.1998
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Documented latest information in computer system and printed paperwork.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Monitored patients for reactions and verified sample quality.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
  • Conducted venipuncture and other CT procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stored and retrieved permanent records on daily basis.
  • Organized daily work based on collection priority.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.

Education

Some College (No Degree) - Nursing

University of Colorado At Colorado Springs
Colorado Springs, CO

ADN - Nursing

PPCC
1998

Skills

  • Patient care assessment, detailed treatment preparation with accurate documentation and record keeping and consistent clear communication
  • Critical thinking and creative problem solving
  • Compassionate and Caring
  • Patient condition monitoring, treatment recommendations with modifications as required and care coordination
  • Specialized healthcare referrals and patient care oversight
  • Blood draw and sample collection
  • Direct patient care, needs assessments, rehabilitation assistance
  • Excellent professional demeanor and communication

Timeline

Nurse Case Manager

Genex
12.2014 - Current

Nurse Case Manager

Vitas Hospice
07.2012 - 12.2014

Charge Nurse

Kaiser Permanente
07.2001 - 06.2011

Staff Registered Nurse, ICU

Memorial Hospital West
07.1998 - 10.2001

Phlebotomist, CNA, Ward Clerk

Penrose Hospital
07.1996 - 12.1998

Some College (No Degree) - Nursing

University of Colorado At Colorado Springs

ADN - Nursing

PPCC
Christine Gibson