Christine Gilliland
Oneida,NY
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
24
24
years of professional experience
Work History
Telephone Triage Registered Nurse
Syracuse Orthopedic Specialists
Syracuse, NY
02.2024 - Current
- Provided clear communication of treatment options and care instructions to patients.
- Conducted thorough patient assessments to determine healthcare needs and urgency.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse-Wilson Immediate Care
Rochester Regional Health System
Rochester, NY
11.2021 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided direct patient care, stabilized patients, and determined next course of action.
Adult Day Care Manager
Mohawk Valley Health System
Utica, NY
05.2023 - 02.2024
- Coordinated patient care plans to ensure optimal health outcomes.
- Conducted comprehensive assessments of patients' medical and psychosocial needs.
- Monitored progress of care plans, adjusting strategies to meet evolving patient needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
- Maintained detailed records in compliance with agency standards and regulations.
Registered Nurse-Medical Observation Unit
Rochester Regional Hospital
Rochester, NY
06.2018 - 11.2021
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Administered blood products and monitored vital signs to address immediate concerns.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse, Emergency Department
Rochester Regional Hospital
Rochester, NY
10.2013 - 05.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Registered Nurse, Emergency Department
Oneida Healthcare Center
Oneida, NY
06.2004 - 10.2012
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse, ICU
Oneida Healthcare Center
Oneida, NY
09.2002 - 06.2004
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Education
Associate of Science - Nursing
State University of New York At Morrisville
Morrisville, NY05-2002
Bachelor of Science - Physical Education Teaching And Coaching
University of Central Missouri
Warrensburg, MO05-1994
Skills
- Medication and IV administration
- Medication administration
- Call triaging
- Direct patient care
- Patient assessments
- Documentation and charting
Timeline
Telephone Triage Registered Nurse
Syracuse Orthopedic Specialists
02.2024 - Current
Adult Day Care Manager
Mohawk Valley Health System
05.2023 - 02.2024
Registered Nurse-Wilson Immediate Care
Rochester Regional Health System
11.2021 - Current
Registered Nurse-Medical Observation Unit
Rochester Regional Hospital
06.2018 - 11.2021
Registered Nurse, Emergency Department
Rochester Regional Hospital
10.2013 - 05.2018
Registered Nurse, Emergency Department
Oneida Healthcare Center
06.2004 - 10.2012
Registered Nurse, ICU
Oneida Healthcare Center
09.2002 - 06.2004
Associate of Science - Nursing
State University of New York At Morrisville
Bachelor of Science - Physical Education Teaching And Coaching
University of Central Missouri