Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christine Gleason

Redondo Beach,CA

Summary

Dynamic professional with a proven track record in debt management and consolidation, leveraging expertise from roles at Lobel Financial with Wage Garnishments. Skilled in communication and teamwork, consistently met and exceeded performance goals. Demonstrated exceptional problem-solving and customer service abilities, enhancing client satisfaction and loyalty.

Overview

24
24
years of professional experience

Work History

Legal Intern

Lobel Finacial
Anaheim , Ca
02.2025 - Current
  • Maintaining accurate and organized records of garnishment cases, including client information, correspondence, and court documents
  • Ensuring compliance with legal requirements for record retention and accessibility
  • Conducting legal research and gathering information for cases.
  • May assist with debt collection efforts, including coordinating with sheriffs for property seizures and preparing wage garnishment documents.
  • Accurately interpret and process garnishment orders, including wage garnishments, child support, tax levies, and other court-ordered deductions.
  • Maintain various garnishment databases.

Debt Consultant

Debt Blue
09.2022 - 08.2024
  • Review, evaluated and qualified new clients.
  • Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, or payment plans.
  • Received and submitted customer payments to further reduce open account balances.
  • Contacted major credit bureaus to obtain copies of files and discuss specific entries.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted clients with filing for bankruptcy and other debt-relief options.
  • Met daily, weekly, and monthly performance goals.
  • CRM Management
  • Managed on going pipeline.
  • Produced budget tools, educational support and referrals for clients.
  • Interviewed clients by telephone or in-person to gather financial information.
  • Responded to client concerns and questions about credit scores and methods to improve numbers.

Lifestyle Director

Paloma Creek HOA
01.2016 - 08.2020
  • Helped clients set and achieve health and wellness goals.
  • Provided individualized fitness assessments, program designs and nutrition counseling services.
  • Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
  • Met or exceeded monthly revenue and training goals.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proved successful working within tight deadlines and a fast-paced environment.

Account Manager

Credit Associates
01.2011 - 12.2015
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Negotiated prices, terms of sales and service agreements.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Kept detailed records of daily activities through online customer database.

Office Manager

A1 Allstate Movers
10.2000 - 12.2010
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty./
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

Associate of Arts - General Studies

Texas A&I University of Kingsville, TX US
Kingsville, TX
05-2023

Skills

  • Debt recovery
  • Debt management
  • Payment plan development
  • Collection strategies
  • Debt consolidation
  • Client assessment
  • Financial Planning
  • Credit management
  • Debt solution management
  • Team building
  • Debt consolidation planning
  • Record-keeping
  • Income assessments
  • Bankruptcy support''
  • Problem-solving aptitude
  • Communication
  • Customer Service
  • Sales abilities
  • Microsoft Office proficiency
  • Credit report pulling
  • Professionalism
  • Conflict Resolution
  • Multitasking Abilities
  • Click Pay
  • CRM
  • Bluerock
  • Forth
  • All Microsoft
  • Citrix
  • Salesforce
  • Sales
  • Front Desk
  • Bilingual
  • Management
  • Inside Sales
  • Outside Sales
  • Outbound Calling
  • Cold Calling

Languages

Spanish
Limited Working

Timeline

Legal Intern

Lobel Finacial
02.2025 - Current

Debt Consultant

Debt Blue
09.2022 - 08.2024

Lifestyle Director

Paloma Creek HOA
01.2016 - 08.2020

Account Manager

Credit Associates
01.2011 - 12.2015

Office Manager

A1 Allstate Movers
10.2000 - 12.2010

Associate of Arts - General Studies

Texas A&I University of Kingsville, TX US

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Christine Gleason