Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Christine Gomez

Christine Gomez

Visalia,CA

Summary

Accomplished contractor with expertise in swimming pool design and construction at Reign Pool LLC. Demonstrated exceptional problem-solving and customer service skills, enhancing client relationships and boosting repeat business. Efficient in managing projects efficiently, ensuring safety compliance, and delivering results on time and within budget. I perform well under pressure, staying composed and resourceful in fast-paced or high-stress situations, which allows me to provide reliable care and effective support.

Overview

15
15
years of professional experience

Work History

Contractor

Reign Pool Llc
05.2017 - Current
  • Design and construct swimming pools, maintain residential and commercial swimming pools
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Hired and oversaw subcontractors to meet project needs.

Sales Associate

PetSmart Charities
02.2011 - 08.2016
  • Worked many areas in the store such as grooming, sales floor, small creatures, and cashier
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Performed cash, card, and check transactions to complete customer purchases.

DSP

Jeffries Home
09.2013 - 01.2016
  • Assisted behavioral clients in developing coping skills, resulting in fewer incidents and improved emotional regulation
  • Applied positive behavior support strategies, reducing behavioral incidents
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Education

No Degree - General Education

Porterville College
Porterville, CA

Butterfield Charter High School
Porterville, CA
05.2010

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving
  • Worksite safety
  • Teamwork
  • Safety compliance

Accomplishments

Obtained a certificate in Direct Care Provider DSP in order to Provide compassionate direct care to clients with developmental and behavioral challenges, fostering independence and improving quality of life.

Timeline

Contractor

Reign Pool Llc
05.2017 - Current

DSP

Jeffries Home
09.2013 - 01.2016

Sales Associate

PetSmart Charities
02.2011 - 08.2016

No Degree - General Education

Porterville College

Butterfield Charter High School

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