Christine Goodman

• Managed and grew retail distribution in an ten state region (Midwest,West) for ergonomic office seating.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Educated clients on new products or services to increase customer engagement with brand.

• Managed the purchasing process from small to complex multimillion-dollar commercial furniture projects for numerous internal teams with assigned clients and projects. The end goal being a seamless, error free experience for our clients and a beautiful, functional workspace.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Analyzed proposals/specifications prior to order entry. Checked sell, cost, discounting and that the correct contracts were applied during the pricing/proposal phase of the project.
• Cut and distributed purchase orders to vendors and worked as their main contact for all things order .related.
• Developed and maintained relationships with vendors.
• Processed order acknowledgements. Including checking the accuracy of price, quantities, model numbers, finishes, ship address and date.
• Troubleshooted back orders, pricing discrepancies, specification errors, logistical problems and invoice variances.

• Built relationships with key decision makers for furniture on campuses of Higher Education with a focus on Residence Life.
• Attended trade shows and industry events to promote company products and services.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Prepared sales presentations for clients showing success and credibility of products.
• Increased sales volume and expanded product line to new and existing clients.

• Planned, scheduled, and managed all aspects of assigned large-scale furniture installations as assigned.
• Updated customers and senior leaders on progress and roadblocks.
• Quoted projects based on design prints and specifications.
• Primary contact for communicating scope, objectives, and goals to field installers.
• Hired sub-contractors as needed.
• Conducted on-site visits before, during and on completion of projects.
• Analyzed and tracked job costs and prepared projects for invoicing.

• Worked with a small team of staff contributors from ticket sales and corporate sales to concept and create new events, and maintain successful existing events.
• Worked with corporate sales promotions team to coordinate the creation and purchase of targeted promotional items as giveaways for each of the special events.
• Outreach to targeted groups, charities, and other groups who are the sales target for each of the events, including working to get celebrity endorsements or rights for images, music, etc.
• Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
• Developed strategy and help execute promotional plan for each of these events, including direct mail, social media, traditional advertising and website promotion.
• Developed and executed a plan for in-park distribution of items, and/or hosting of experience/event

• Handled approximately 200 projects from 2011-2013 with an average savings of 26%.
• Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
• Built and maintained positive relationships with departments to ensure proper procedures, authorizations, timing and product/service satisfactions are being met.
• Served as a resource for departments in developing budgets, researching products and planning implementation.
• Interviewed and evaluated vendor qualifications, capabilities and track records in order to build and grow a diverse and qualified base of vendors.
• Reviewed orders for completeness, accuracy and compliance to bid specifications, company policies and procedures.
• Managed orders while in production, expedited shipping and managed installation and delivery when needed.

I

• Researched and planned for projects and contracts for an assigned list of commodities for acquisitions, volume equipment, supply purchase and services for the College.
• Developed and wrote technical and non-technical specifications; selected appropriate method of solicitation.
• Negotiated and recommended awards of contracts.
• Maintained complete documentation and records of all purchasing activities.
• Developed and maintained quality vendor relations. Monitored and evaluated vendor performance to insure they meet the requirements of the College. Developed new sources of supply to meet developing needs of the College.
• Reviewed and approved purchase requisitions in the e-procurement system for assigned commodities.