Christine Granger
Trenton,MI
Summary
Qualified Data Entry Clerk with three years of experience in fast-paced office settings. Team player adept at driving efficiency through encouraging collaboration. Highly adept working with e-mail and job specific software. Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Randstad
Belleville, MI
05.2015 - 05.2018
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
- Detected flaws in customer and account data, resolving issues and communicating with supervisors.
- Located information contained in files to meet requests by supervisors and other departments.
- Utilized specialized software applications related to the job role.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Verified accuracy and completeness of data entry into the database system.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Reviewed existing information for accuracy and made necessary corrections.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Verified confidential or private client information in adherence to state and federal laws.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Checked source documents against entered data to ensure accuracy.
- Maintained confidentiality of sensitive information entered into the system.
- Exceeded quality goals to support team productivity.
Manager
Storage Pros
Romulus, MI
01.2008 - 05.2015
- Assigned work and monitored performance of project personnel.
- Monitored staff performance and addressed issues.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Maintained adequate staffing to meet objectives within budget.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Entered time and attendance logs in preparation for payroll.
- Answered 50 calls per shift to assist with customer questions and concerns.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Modified existing software systems to enhance performance and add new features.
Education
Bachelor of Science - Health Administration
University of Phoenix
05-2015
Skills
- Word Processing
- Data Security
- Error Identification
- Professional and Mature
- Verifying Data Accuracy
- Document Processing
- Meticulous Attention to Detail
- Maintains Confidentiality
- Proficient With Microsoft Office
- Office Administration
- Pleasant Demeanor
- Document Scanning
- Data Entry
- Customer Service-Oriented
Timeline
Data Entry Clerk
Randstad
05.2015 - 05.2018
Manager
Storage Pros
01.2008 - 05.2015
Bachelor of Science - Health Administration
University of Phoenix
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