Passionate, organized, and dependable professional with solid experience in business management, streamlining operations, and team building. Hard-working team player with a deep understanding of customer service, and a keen eye for growth opportunities. Ready to help the team achieve company goals.
Coordinated team events, seminars and meetings for all staff and clients.
Collected, validated, and distributed information to employees.
Generated master spreadsheets to organize all staff, performing artist and vendor information to report and suggest corrective actions and process improvements.
Led team of 50+ to ensure all members were actively connected, informed and prepared for all meetings and operations.
Presented, planned and organized all weekly and monthly team meetings for all operations.
Cultivated strong relationships with vendors and partners by handling administrative operations.
Developed and promoted corporate brand, images and identity to media and public.
Developed pitch decks and proposals for all potential partnerships and sponsorships.
Negotiated contracts with sponsors, vendors and partners to establish timely operations towards day of festival and achieve mutually beneficial agreements.
Created reports, presentations and other materials for all staff, sponsors and partners.
Organized all operational processes by creating spreadsheets, documents to enhance workflow and ensure optimal performance of all festival operations, vendors, performing acts, muralists, media and fashion show teams.
Conducted target market research to discover customer needs and analyze competitor trends.
Organized and updated databases, records and other information resources.
Networked with other businesses and customers to increase sales opportunities and contacts.
Developed key operational initiatives to drive and maintain substantial business growth.
Established and maintained strong relationships with customers, vendors, sponsors and strategic partners.
Created innovative advertising media content that successfully generated increased brand awareness and recognition.
Private Piano and Music Theory Instructor
Self-Employed
02.2016 - Current
Determined student goals and objectives, and discussing lesson details with them before committing to a plan.
Communicated regularly with students and parents to provide information about their progress and challenges.
Arranged personalized lessons to accommodate each student's unique goals and interests.
Instructed over 100 piano students, preparing students for all types of performances, auditions and showcases.
Established strong music foundation with students by incorporating basic music theory into weekly lessons.
Selected music from various genres from classical, jazz to modern pop for use as teaching pieces.
Always demonstrated respect, friendliness and willingness to help wherever needed to encourage a positive, inspirational and motivational space for all students.
Provided students with appropriate, personalized materials and resources.
Conducted individual music lessons lasting from 30 to 60 minutes each.
Prepared students for exams, recitals, concerts, and other events.
Audio-recorded performances for playback to help students identify mistakes and areas for improvement.
Worked with students of all ages to sharpen sight-reading, memorization and improvisation piano techniques.
Sales, Rentals & Cashier Associate
Long And Mcquade Musical Instruments
05.2017 - 09.2019
Responsible for the Recording, Pro Audio, DJ, Rentals, Band and Books departments
Greeted customers entering the store and responded promptly to customer needs.
Sold various music products by assessing customer needs and explaining unique features to educate customers on proper application or usage.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity and efficiency.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Developed trusting relationships with customers by making personal connections.
Answered incoming telephone calls to provide store, products and services information.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Obtained signatures for financial documents and internal and external invoices.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Book & Band Sales Associate
Steve's Music Store
10.2016 - 05.2017
Sold various music products to customers by explaining unique features and educating customers on proper application or usage.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs to provide assistance and information on product features.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Received and displayed product shipments on store retail shelves upon delivery.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Piano and Music Theory Instructor
Arcadia Academy Of Music
11.2010 - 08.2015
Instructed students in scales, sight-reading and tonal differences on piano.
Ensured a motivating, inspirational and friendly learning space for all piano students
Assessed students' progress and structured lesson plans to facilitate continued learning.
Communicated regularly with parents to provide information about children's progress and challenges.
Conducted individual and group music lessons lasting from 30 to 60 minutes each.
Selected music from various genres from classical, jazz to modern pop for use as teaching pieces.
Discussed child's lesson plans and progress with parents to facilitate new learning opportunities.
Instructed over 100 piano students, preparing students for monthly school performances, auditions and showcases.
Prepared students for recitals and competitions through effective training and practice schedules.
Instilled values such as diligence, determination and focus to help students deal with challenges of advanced pieces and performances.
Monitored performance, assisted students to promote growth and assigned grades.
Assisted students continue progressing by regularly evaluating abilities, adapting to all circumstances and customizing teaching approaches.
Provided music theory training for beginner, intermediate and advanced piano students.
Education
Specialist in Sound And Music Production - Audio Engineering And Recording