Summary
Overview
Work History
Education
Skills
Additional Information
Career Overview
Timeline
Generic

CHRISTINE GREEN

Casselberry,FL

Summary

Insightful Information Technology Manager with 10 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

26
26
years of professional experience

Work History

Director of Information Technologies

ECKLERS INDUSTRIES
12.2021 - 04.2023
  • Managed Acumatica (ERP), Savant (WMS) and NetStock (demand planning) systems projects.
  • Managed Web, IBM iSeries, Sales Force and Acumatica development teams, Quality Assurance, Networking and Systems Support teams.
  • Teamed with and managed outside contractors and vendors, ensuring projects are completed in timely manner and on budget
  • Teamed with corporate groups to ensure new web upgrade project, ERP platform modifications and WMS modifications were successful
  • Provide senior management communication to Senior Leadership and Board of Directors.

Manager of Application Development

ECKLERS INDUSTRIES
10.2018 - 12.2021
  • Communicated directly with project stakeholders, providing timely updates on project advancement.
  • Identified staff knowledge deficiencies, scheduling, educational activities to correct gaps in previous training.
  • Supervised aspects of development teams such as hiring, training, salary administration and remedial assignments.
  • Designed best practice documentation for development.
  • Applied DevOps practices to better integrate disparate efforts within multi-team projects.
  • Formulated strategies for application development framework creation and developmental processes.
  • Identified and acquired appropriate third-party solutions to integrate into development processes.
  • Allied with various departments to better meet overall business goals.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Oversaw development and implementation of improvements to support and network operations.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.

Development Team Lead

ATLANTIC PARTNERS CORP.
06.2018 - 10.2018
  • Led development teams in building system, data and application-level interfaces and functional relationships.
  • Collaborated with product specialists to understand requirements and align business processes to product features and capabilities.
  • Determined and implemented innovative and industry best practices using modern designs and tools.

Senior Programmer

DANECRAFT, INC.
02.2018 - 06.2018
  • Responsible for design, development and testing of updated customer service module.

Lead Developer/Application Development Manager

FELD ENTERTAINMENT, INC.
11.2009 - 07.2017
  • Performed director-level duties, including SOW reviews and senior management communication on interim basis
  • Increased productivity within inventory control group by automating custom daily and weekly jobs by 25 percent.
  • Partnered with business units to define business requirements, ensuring projects were clearly defined
  • Customized software enhancements, including inventory reconciliation software, reducing time and costs necessary to reconcile physical inventory by 50 percent.
  • Communicated directly with project stakeholders, providing timely updates on project advancement.
  • Identified staff knowledge deficiencies, scheduling educational activities to correct gaps in previous training.
  • Supervised aspects of development teams such as hiring, training, salary administration and remedial assignments.
  • Designed best practice documentation for development.
  • Defined project-wide performance metrics such as developmental milestones, timeline goals and required completion dates.
  • Formulated strategies for application development framework creation and developmental processes.
  • Guided team in layout modifications to improve functionality.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Communicated regularly with customers concerning data exchange and technology integration.

Senior Programmer Analyst

GEIGER
06.2007 - 05.2009
  • Customized manufacturing, supply chain, and financial IBS ASW modules to comply with business model
  • Eliminated chargebacks and reduced internal costs, supporting all aspects of EDI and e-commerce
  • Converted old MRP system and ensured smooth transition to new MRP system
  • Integrated data into IBS ASW software, eliminating duplicate data entry while reducing errors.
  • Worked closely with clients to establish specifications and system designs.

Consultant

AURORA TECHNOLOGIES
01.1997 - 03.2007
  • Customized supply chain, manufacturing and financial software for various clients to ensure client’s business needs were achieved
  • Customized APLUS software, ensuring client expectations were achieved
  • Guaranteed decreases in chargebacks and labor costs savings while improving order fulfillment processing, supporting all aspects of EDI for multiple clients
  • Increased productivity and accuracy in shipping department by integrating client data with UPS World Ship system.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.

Education

MSIT - IT Management

Southern New Hampshire University
Manchester, NH
07.2017

Bachelor of Science - Accounting

Stonehill College
South Easton, MA
06.1994

Associate of Science - Data Processing

Massasoit Community College
Brockton, MA
06.1983

Skills

  • Information Technology Management
  • Disaster Recovery
  • Agile Framework
  • Department Management
  • Budget Management
  • Project & Portfolio Management
  • Requirements Gathering & Analysis
  • Business Practices Streamlining
  • Board of directors support

Additional Information

Project Management Institute (PMI), Tampa Chapter, Southern New Hampshire University STEM Program ~ Selected to Grace Hopper Celebration of Women in Computing Conference.

Career Overview

  • ECKLERS INDUSTRIES, Director of Information Technologies, 01/01/2021, 12/31/2023, Manage the following projects and modifications: Acumatica (ERP), Savant (WMS) and NetStock (demand planning) systems., Manage the Web, IBM iSeries, Sales Force and Acumatica development teams along with the Quality Assurance team., Manage the systems support team and support tickets., Team with and manage outside contractors and vendors, ensuring projects are completed in a timely manner and on budget., Team with the corporate group to ensure the new web upgrade project, ERP platform modifications, and WMS modifications are successful., Provide senior management communication to Senior Leadership and Board of Directors.
  • ECKLERS INDUSTRIES, Manager of Application Development, 01/01/2018, 12/31/2021, Manage the implementation of Acumatica (ERP), Savant (WMS) and NetStock (demand planning) systems., Manage the Web, Microsoft Dynamics, IBM iSeries, Sales Force and Acumatica development teams along with the Quality Assurance team., Manage the systems support team and support tickets., Team with and manage outside contractors and vendors, ensuring projects are completed in a timely manner and on budget., Team with the corporate group to ensure the new corporate implementation of new web and ERP platforms are successful.
  • ATLANTIC PARTNERS CORP., Development Team Lead at Ecklers Industries, 01/01/2018, 12/31/2018, Led IBM iSeries development team., Managed projects and assignments for the IBM iSeries platform.
  • DANECRAFT, INC., Senior Programmer, 01/01/2018, 12/31/2018, Responsible for design, development, and testing of updated customer service module.
  • FELD ENTERTAINMENT, INC., Lead Developer/Application Development Manager, 01/01/2009, 12/31/2017, Performed director-level duties, including SOW reviews and senior management communication on an interim basis., Managed and assigned IT merchandising team projects, ensuring timely and accurate system enhancements., Interviewed potential senior, technical, and general business candidates to acquire qualified new talent., Mentored team members to ensure individual and group development., Led iSeries Managed Services vendor and global outside consultants, ensuring system administration and projects were completed in a timely manner., Integrated iSeries System with WMi (Manhattan Associates) warehouse management and John Galt forecasting software, ensuring accurate and current information., Increased productivity within the inventory control group by automating custom daily and weekly jobs., Partnered with business units to define business requirements, ensuring projects were clearly defined., Customized software enhancements, including inventory reconciliation software, reducing time and costs necessary to reconcile physical inventory.
  • GEIGER, Senior Programmer Analyst, 01/01/2007, 12/31/2009, Customized manufacturing, supply chain, and financial IBS ASW modules to comply with the business model., Eliminated chargebacks and reduced internal costs, supporting all aspects of EDI and e-commerce., Converted old MRP system and ensured a smooth transition to the new MRP system., Integrated data into IBS ASW software, eliminating duplicate data entry while reducing errors.
  • AURORA TECHNOLOGIES, Consultant, 01/01/1997, 12/31/2007, Customized supply chain, manufacturing, and financial software for various clients to ensure client's business needs were achieved., Customized APLUS software, ensuring client expectations were achieved., Guaranteed decreases in chargebacks and labor costs savings while improving order fulfillment processing, supporting all aspects of EDI for multiple clients., Increased productivity and accuracy in the shipping department by integrating client data with UPS World Ship system.

Timeline

Director of Information Technologies

ECKLERS INDUSTRIES
12.2021 - 04.2023

Manager of Application Development

ECKLERS INDUSTRIES
10.2018 - 12.2021

Development Team Lead

ATLANTIC PARTNERS CORP.
06.2018 - 10.2018

Senior Programmer

DANECRAFT, INC.
02.2018 - 06.2018

Lead Developer/Application Development Manager

FELD ENTERTAINMENT, INC.
11.2009 - 07.2017

Senior Programmer Analyst

GEIGER
06.2007 - 05.2009

Consultant

AURORA TECHNOLOGIES
01.1997 - 03.2007

MSIT - IT Management

Southern New Hampshire University

Bachelor of Science - Accounting

Stonehill College

Associate of Science - Data Processing

Massasoit Community College
CHRISTINE GREEN