Christine Gubanic
Fort Worth,TX
Whether you think you can, or you think you can't- you're right.
Henry Ford
Summary
Self-motivated professional with six years of experience in a dynamic, remote work environment. Demonstrates exceptional communication skills and a strong background in project management, business support, operational oversight, client relations, process improvement, and technical services. Proven track record of delivering stakeholder satisfaction and success through persistent dedication and innovative problem-solving.
Skills
- SaaS (Software as a Service)
- Customer Relationship Management (CRM)
- Creative Problem Solving
- Process Optimization
- Simultaneous Project Management
- Microsoft Office Suite
- Excellent Communication Skills
- Proprietary Software
- Project Management
- iWork Suite
Work History
Implementation Specialist (Dual Role | Remote)
Core-apps/Community Brands
07.2018 - Current
- Creates, proofs, and manages comprehensive project timelines, templates, and coordination strategies, ensuring project deliverables are on track and issues are resolved promptly, leading to enhanced project efficiency and accountability
- Mentors and trains team members in a solutions-focused approach, strengthening internal processes and contributing to a collaborative education network
- Drives process improvements to establish an efficient and detail-oriented team, resulting in streamlined workflows and increased productivity
- Demonstrates exceptional communication, strategic thinking, and organizational skills in overseeing projects, ensuring successful client and team relationships
- Proactively engages with team members and clients, fostering a collaborative environment that contributed to group success and project excellence
- Proactively reverse-engineered complex technical functions across multiple software suites following post-COVID loss of undocumented knowledge, effectively addressing stakeholder needs and expectations despite not yet holding the Solutions Specialist role
Solutions Specialist (Dual Role | Remote)
Core-apps/Community Brands
10.2022 - Current
- Leverages diverse software tools and research to design and implement effective solutions for complex, time-sensitive stakeholder issues, including those related to SaaS
- Collaborates seamlessly across multiple departments and management levels, both internally and externally, to drive successful project outcomes
- Proposes and communicates process improvements, leading to enhanced efficiency and effectiveness
Project Coordinator
North Texas Specialty Physicians
01.2013 - 09.2016
- Coordinated support services and created and implemented operational efficiencies
- Facilitated communication across multiple levels of leadership, including developing reporting metrics, data collection and entry
- Monitored and tracked project progress and communicated project status, outcomes and returns to senior leadership
Operations Coordinator
Accounting Principles
01.2012 - 01.2013
- Delivered exceptional operational support, earning recognition for outstanding work performance and contributing to overall efficiency
- Executed I-9 verifications, employment, and background checks, handling sensitive personal information with the utmost security and accuracy
Workplace Skills
- Conceptualizes and proposes process improvements that enhance efficiency and reduce costs, both financially and in work hours
- Utilizes a customized approach to build and maintain collaborative and sustainable work relationships, enhancing team cohesion, project success, and client loyalty
- Demonstrates a commitment to high-level service excellence, delivering positive, measurable, and sustainable outcomes in all projects and tasks
- Accurately troubleshoots and assesses complex issues, identifying and delivering effective solutions in a timely manner
- Exhibits strong self-motivation and initiative as a self-starter, consistently achieving objectives and meeting deadlines
- Develops reference materials for training and streamlined efficiency flow, contributing to improved team performance and operational effectiveness
Education
Bachelor of University Studies -
05.2018
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