Christine Guillen
Webb City,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
District Manager
Border Laundry Sales
05.2014 - 05.2023
- Supervised 7 locations to enforce high-quality standards of operation.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Manager
Wash Around The Clock
08.2012 - 04.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Skills
- Managing Operations and Efficiency
- Business Administration
- Policy Enforcement
- Request for Proposal
- Industry Knowledge
- Contractor Relationship Management
- Recruiting and Hiring
- Employee Coaching and Mentoring
- Team Meetings
- Conflict Management
- Leadership Skills
- Vendor Management
- Staff Management
- Employee Scheduling
- Attention to Detail
- Negotiation and Conflict Resolution
Timeline
District Manager
Border Laundry Sales
05.2014 - 05.2023
Manager
Wash Around The Clock
08.2012 - 04.2014
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