Christine Hall

• Receive, sort, process, and deliver all incoming/outgoing mail to appropriate customers.

• Develop Excel reports and maintain their accuracy for management of fiscal accountability.

• Answer all incoming calls, resolve issues and/or redirect to appropriate departments/individuals

• Delivered mail along established route in rural areas.
• Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
• Pleasantly greeted and engaged customers, assisting with any mail-related issues.
• Maintained accurate records of attempted and missed deliveries as required by post office.

• Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
• Maintained accurate files, records and credentialing documents in well-maintained databases.
• Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities

• Prepared records for site visits and file audits.
• Received and evaluated applications to look for missing and inaccurate information.
• Conducted primary source verifications such as education and training, background checks and board certifications.
• Received, evaluated and prepared applications to look for missing and inaccurate information for presentation to hospital approval committee.
• Developed, organized and coordinated medical education programs.

• Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
• Maintained accurate files, records and credentialing documents in well-maintained database.
• Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities.
• Enrolled providers and Medicaid, Medicare and private insurance plans.

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Created and updated records and files to maintain document compliance.
• Provided secretarial support to the Director of Information Management Systems.
• Conducted research to assist with routine tasks and special projects.

• Organized rounders and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked rounders and shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Created and updated records and files to maintain document compliance.
• Provided clerical support to department employees and Second Vice President and Comptroller of Financial Services by copying, faxing, and filing documents.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Sorted, opened, and routed mail and deliveries to meet business requirements.

• Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
• Processed and handled customer complaints, answering questions and providing alternative solutions.
• Recommended merchandise and services that would meet customer needs.