Summary
Work History
Education
Skills
Timeline
Generic

CHRISTINE HAMMOND

Ocala

Summary

Dynamic Operations Manager with a proven track record at The Home Depot Inc, excelling in team leadership and operational efficiency. Spearheaded process enhancements that drove productivity gains and improved customer satisfaction. Adept at problem-solving and decision-making, consistently delivering projects on time while optimizing inventory management and fostering collaboration across departments.

Work History

Operations Manager

The Home Depot Inc
  • Maintained compliance with company policies while supervising operations staff.
  • Increased accountability among employees through empowerment strategies.
  • Identified improvement areas in performance reviews, creating actionable development plans.
  • Managed inventory and supply chain processes for accurate and timely deliveries.
  • Improved customer satisfaction by establishing responsive communication channels.
  • Fostered collaboration between departments via streamlined communication efforts.
  • Consistently delivered projects on schedule while managing budgets judiciously.
  • Drove process enhancements that resulted in significant productivity gains and cost reductions.

Specialty Manager

The Home Depot Inc
  • Coordinated with other departments to execute successful in-store events promoting the specialty range of products.
  • Drove revenue growth by identifying opportunities for upselling and cross-selling specialty products.
  • Maximized departmental efficiency through continuous process improvements, leveraging technology solutions where applicable.
  • Streamlined inventory management processes, reducing wastage and improving stock availability.
  • Optimized team performance by providing comprehensive training and ongoing support to staff members.
  • Evaluated staff performance regularly, providing constructive feedback and implementing development plans as required.
  • Boosted customer satisfaction by effectively addressing and resolving issues in a timely manner.

Education

Associate of Applied Science -

Glendive College
Glendive, MT

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Operational efficiency

Timeline

Operations Manager

The Home Depot Inc

Specialty Manager

The Home Depot Inc

Associate of Applied Science -

Glendive College
CHRISTINE HAMMOND