Personable administrative professional dedicated to cultivating positive student, staff and administrative connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Excite to invest in a new community and school district.
Overview
23
23
years of professional experience
Work History
Massage Therapist
Self-employed
Petal , MS
05.2001 - Current
Addressed client concerns regarding areas of discomfort or pain before beginning a session.
Developed individualized treatment plans based on client assessments and preferences.
Created a relaxing atmosphere by using essential oils and soothing music during sessions.
Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
Maintained a clean and organized work environment while adhering to safety protocols.
Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
Participated in community events such as health fairs or charity fundraisers in order to promote awareness about the benefits of massage therapy.
Adhered strictly to all state laws governing massage therapy practice.
Ensured compliance with local, state, and federal regulations regarding massage therapy practice.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Administrative Assistant
Pillow Academy
Greenwood , MS
07.2021 - 10.2023
Managed reception area duties such as greeting visitors or answering phones.
Ordered supplies and equipment needed by teachers or staff members.
Monitored inventory levels of office supplies and placed orders when necessary.
Provided assistance during registration periods by verifying enrollment documentation.
Performed data entry into the school's computer systems.
Answered questions from parents about their children's educational progress.
Provided administrative support to teachers, staff members, and students.
Handled incoming calls from parents and other stakeholders in a professional manner.
Organized and maintained student records, including transcripts, immunization forms, and other documents.
Maintained and organized important files such as purchase orders and invoices.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Active and integral member of School Safety Team, maintaining all licenses and attending mandatory trainings and facilitating drills school wide.
Proofread all emails, media releases, student and faculty communications to maintain professional standard.
Assisted with the preparation of reports for school administrators.
Ensured that all paperwork was completed accurately and timely submitted to appropriate departments or individuals.
Used school specific systems to track attendance for students.
Administrative Assistant
Delta Streets Academy
Greenwood, MS
08.2021 - 07.2022
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Compiled data from various sources into organized reports for review by administration and board members.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed database systems containing student and parent contact information for the purpose of accurate attendance recorded daily.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Received and recorded tuition payments and provided appropriate recipes for all payments.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Updated enrollment lists regularly when changes occur in student enrollment status or contact information.
Facilitated communication between administration and staff within the organization.
Handled confidential documents in an organized fashion according to established protocol.
Entered data into spreadsheets using Microsoft Excel, QuickBooks or other similar programs.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Acted as a float substitute in all areas of education in order to maintain effective learning for students.
Volunteer Coordinator/Animal Behavior Asses
Southern Pines Animal Shelter
Hattiesburg , MS
11.2011 - 09.2015
Worked closely with staff members to ensure that tasks were delegated appropriately to volunteers.
Evaluated feedback from volunteers regarding their experience working with the organization.
Prepared reports detailing the outcomes of various projects completed by volunteers.
Managed a database of volunteer information.
Monitored compliance with organizational policies and procedures.
Resolved any conflicts that arose between staff members or between staff members and volunteers.
Ensured proper recognition of volunteer efforts through awards, certificates.
Set up weekly meetings with volunteers to discuss their progress and challenges.
Developed and implemented volunteer recruitment plans.
Maintained records of volunteering hours worked by each individual.
Provided guidance on how to best utilize available resources in order to maximize the impact of volunteer work.
Organized training programs for volunteers.
Assisted in developing strategies to increase community engagement with the organization's mission.
Created job descriptions for all volunteer roles.
Assigned volunteers to keep shifts properly staffed.
Obtained and maintained certifications in Animal Behavior through Houston ASPCA
Accessed all eligible dogs for behavior under guidelines provided during certifications
Assisted in achieving "No Kill" status in under 12months
Provided adoption or out of state transport to all behaviorally sound dogs, resulting in approximately 5000 lives saved for 2 consecutive years
Sales Associate
Sunrise Garden Center
Hattiesburg, MS
08.2011 - 10.2013
Greeted customers upon arrival and provided assistance as needed.
Attended gardening seminars to stay up-to-date on industry trends and best practices.
Participated in community events that promoted the garden center's offerings.
Developed relationships with local nurseries to source new products.
Organized merchandise displays to attractively showcase products for sale.
Assisted in loading purchased items into vehicles when necessary.
Tracked sales data for management review.
Conducted price comparisons between vendors to ensure competitive rates.
Organized and restocked shelves to ensure a neat, presentable display area.
Maintained cleanliness of the garden center by sweeping floors, emptying trash cans, cleaning windows.
Operated cash registers accurately and efficiently to process customer payments.
Performed regular maintenance of the garden center, including watering, weeding, pruning, and fertilizing plants.
Documented inventory levels using software applications.
Operated cash register to process customer payments accurately and efficiently.
Processed incoming shipments of plants and other merchandise.
Planted seeds or seedlings in designated areas per instructions.
Maintained accurate records of daily transactions and inventory levels.
Documented inventory counts and reported to supervisor to identify shrink and damages.
Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
Created pricing labels for displayed products with pricing guns and label makers.
Itemized and totaled customer merchandise selection at checkout counter with cash register.
Receptionist
Hattiesburg Clinic
Hattiesburg, MS
08.2006 - 03.2011
Greeted and checked in patients, updating patient information in computer system.
Maintained confidentiality of patient information according to HIPAA regulations.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered phones promptly and directed calls appropriately.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Straightened up waiting room to maintain neat and organized space.
Took messages from patients and promptly relayed to appropriate staff.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Communicated with patients with compassion while keeping medical information private.
Compiled and coded patient information or data in appropriate computer system.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Maintained a secure filing system for confidential documents.
Retrieved patient medical records in response to requests from authorized personnel.
Processed incoming medical records requests.
Entered data into electronic health record systems.
Tracked and processed release of information requests.
Kept department clean, organized and professional.
Observed confidentiality and safeguarded all patient-related information.
Pulled patient charts for upcoming appointments.
Purged outdated files.
Rec
Oak Grove Glass
Hattiesburg, MS
12.2004 - 08.2006
Scheduled appointments for clients, customers, and other visitors.
Compiled data from various sources into organized reports for management review.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Performed data entry tasks into various computer systems accurately and promptly.
Greeted visitors and provided them with assistance.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Updated daily log book with information about visitors entering the premises.
Provided excellent customer service at all times while interacting with both internal and external customers.
Maintained an organized filing system of confidential client information in accordance with company policy.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up furniture.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Scheduled and confirmed appointments.
Developed and maintained a filing system for essential documents, improving office organization.
Education
Licensed Massage Therapist - Massage Therapy
Healing Touch Career College
Hattiesburg, MS
05-2001
High School Diploma -
Petal High School
Petal, MS
05-1999
Some College (No Degree) - Communications
Pearl River Community College
Poplarville, MS
Skills
Document Preparation
Strong Organization
Student Registration
Parent Communication
Report Generation
Policy Enforcement
School Software Familiarity
Calendar Management
Student Support
File Maintenance
Data Entry
Office Administration
Customer Service
Correspondence Writing
Mail Management
Scheduling
Clerical Support
Sensitive material handling
PC proficient
Time Management
Effective Communication
Professional Demeanor
Fast Learner
Problem-solving aptitude
Affiliations
Avid reader of mostly non-fiction.
Proud wife and mother of 2 children ages 6 and 8.
Highly competitive board game and card game player.
Enjoys gardening, especially vegetables and perineal flowers.