Christine Hannah
St. Petersburg,FL
Summary
Talented Case Manager adept at handling complex caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in emergency and critical care environments. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for individuals with complex co-morbidities, dedicated to achieving desired case outcomes and being a financial steward. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities, share knowledge and mentor others to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Adult ICU Step Down Case Manager
Tampa General Hospital
11.2016
- Partner with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to for post acute needs ensuring safe and timely discharge to next level of care.
- Patient/family education on condition, plan of care, post acute resources, readmission risk reduction and discharge plan.
- Collaboration with medical social work to address psychosocial needs related to chronic health conditions.
- Collaboration with Utilization Management to ensure patient is in correct level of care, prevent denials and maximize reimbursement.
- Decreased length of stay from, improved patient satisfaction scores related to discharge communication.
Community Case Manager
Dedicated Senior Medical Center
03.2020 - 08.2022
- Motivational interviewing assessment of complex, high risk geriatrics patients with multiple co-morbidities
- CHF, COPD, Diabetes, ESRD disease management
- Care planning as per organizational standards
- Identified resources for social and community service programs and made necessary referrals, advocating for client needs to resolve roadblocks and address social determinants of health.
- Reduced hospital admissions and readmission rates.
Adult Trauma Case Manager
Tampa General Hospital
11.2016 - 03.2020
- Worked with medical teams, patients and families to implement effective treatment plans.
- Assessed risk factors of patients and made referrals for further services.
- Facilitated family meetings to discuss patient care plans.
- Provided trauma informed care.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Trained new case management nurses on role, standards, operational procedures, and safe discharge planning.
Critical Care Nurse
Tampa General Hospital
08.2013 - 11.2016
- Utilized critical thinking skills to assess, plan and implement evidence-based patient care.
- Responded rapidly to critical patients to coordinate stabilization treatments and restore vital functions preventing further decompensation.
- Operated critical care equipment to keep patients stable and promote recovery.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Emergency Room Nurse
Bayfront Health
01.2008 - 08.2013
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Educated family members and caregivers on patient care instructions.
Critical Care Nurse
Northside Hospital And Heart Institute
08.2010 - 01.2012
- Utilized critical thinking skills to assess, plan and implement evidence-based patient care.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Responded rapidly to critical patients and to coordinate stabilization treatments and restore vital function and prevent further decompensation.
- Collaborated with interdisciplinary healthcare team to deliver optimal patient outcomes.
- Operated critical care equipment to keep patients stable and promote recovery.
- Personalized bedside care and interactions based on cultural backgrounds of different patients.
CCU/CSU Critical Care Nurse
Bayfront Health
01.2008 - 01.2012
- Utilized critical thinking skills to assess, plan and implement evidence-based patient care.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Operated critical care equipment to keep patients stable and promote recover
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Administered medications to treat patients' symptoms and address underlying disease progression.
- Protected critically ill patients from unnecessary risks by limiting visitors, using proper PPE, and using strong infection control procedures.
- Performed timely resuscitation and stabilization of acutely ill patients.
Education
Bachelor of Science - Nursing
St. Petersburg College
Clearwater, FL12.2015
Associate of Science - Nursing
St. Petersburg College
Clearwater, FL12.2007
Skills
- Determine Medical Necessity
- Verbal and Written Communication
- Client Empowerment
- Hospice and Palliative Care
- Patient and Caregiver Education
- Motivational Interviewing
- Shared Governance
- Multitasking and Organization
- Case Conferences
- Interdisciplinary Collaboration
- Staff Training
- Conflict Resolution
Accomplishments
Nurse of the Year Medical ICU- 2016
Shared Governance Chair Medical ICU- 2015 and 2016
Nurse of the Year Case Management- 2018
Shared Governance Secretary Case Management-2018
Certification
- Certified Case Manager, Commission for Case Manager Certification - 2022
Timeline
Community Case Manager
Dedicated Senior Medical Center
03.2020 - 08.2022
Adult ICU Step Down Case Manager
Tampa General Hospital
11.2016
Adult Trauma Case Manager
Tampa General Hospital
11.2016 - 03.2020
Critical Care Nurse
Tampa General Hospital
08.2013 - 11.2016
Critical Care Nurse
Northside Hospital And Heart Institute
08.2010 - 01.2012
Emergency Room Nurse
Bayfront Health
01.2008 - 08.2013
CCU/CSU Critical Care Nurse
Bayfront Health
01.2008 - 01.2012
Bachelor of Science - Nursing
St. Petersburg College
Associate of Science - Nursing
St. Petersburg College
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