Christine Harpy
UI/UX Lead Designer
Baltimore,MD
Summary
UI/UX Lead Designer specializing in complex, data-heavy aviation software and enterprise workflows. Lead UX from discovery and requirements through prototyping, specification, and design QA. Builds scalable Figma component libraries and shared design standards while partnering closely with developers to create consistent, buildable experiences across new and legacy products.
Overview
1
1
Certification
20
20
years of professional experience
Work History
UI/UX Lead Designer
Collins Aerospace / RTX
05.2022 - Current
- Lead end-to-end UX design for complex aviation and operational web applications, from workflow analysis and early concepts through high-fidelity prototypes, specifications, and implementation review.
- Partner with customers, operational users, support teams, product owners, architects, and engineers to identify pain points, validate workflows, and shape features around real operating needs.
- Develop shared Figma components, variables, interaction patterns, and cross-product design standards to improve consistency and support closer alignment between design and development.
- Translate design decisions into detailed requirements, acceptance criteria, DevOps work items, and UX documentation for development and testing.
- Led design reviews and UX QA with developers, resolving technical constraints while maintaining usability and interface consistency.
- Design complex, data-dense workflows for messaging, alerting, administration, monitoring, reporting, configuration, and customer-facing management tools.
- Support customer communication and feedback through Gainsight PX engagements, surveys, release notes, feature demonstrations, and feedback sessions.
- Expanded UX leadership responsibilities across the Airports portfolio, supporting multiple products and cross-product design initiatives.
Software Engineer
Collins Aerospace / ARINC
06.2007 - 05.2022
- Developed and maintained enterprise aviation software for 15 years while also improving interfaces, workflows, and reusable UI patterns across operational products.
- Combined development experience with growing UX responsibilities to bridge design intent, technical feasibility, implementation details, and customer needs.
- Supported the transition from a legacy flight-operations platform to a next-generation web platform, including customer implementations, onboarding, configuration, and migration of message patterns.
- Contributed to interaction design and front-end development for web-based messaging tools and helped align related products around a more consistent user experience.
- Built and maintained customer-specific capabilities, message transforms, system configuration, and specialized integrations, including an SAA A350 implementation.
- Investigated operational and data issues, including OOOI classification anomalies, and worked with engineering and operations teams to identify and implement solutions.
- Managed customer environments throughout their lifecycle and maintained technical documentation, help content, internal reference materials, and configuration data.
Software Engineering Intern
ARINC
05.2006 - 06.2007
- Joined ARINC as an intern while completing university studies, supporting a variety of engineering and documentation needs including lab layout diagrams, automation tools, and web-based help documentation.
- Transitioned to a full-time software engineering role in 2007.
Education
Master of Science - Interaction Design and Information Architecture
University of Baltimore
Baltimore, MD12-2008
Skills
- UX leadership
- Interaction design
- Information architecture
- Wireframing and prototyping
- Design systems and Figma libraries
- User research
- Usability testing
- Accessibility and usability
- Requirements and acceptance criteria
- Developer handoff and design QA
- Heuristic evaluation
- Prototype validation
- Design rationale documentation
Certification
Certified Usability Analyst (CUA)
Timeline
UI/UX Lead Designer
Collins Aerospace / RTX
05.2022 - Current
Software Engineer
Collins Aerospace / ARINC
06.2007 - 05.2022
Software Engineering Intern
ARINC
05.2006 - 06.2007
Master of Science - Interaction Design and Information Architecture
University of Baltimore