- Animal Welfare Advocacy
- Bird watching
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- Enjoy trivia
- Research various subject matters to increase knowledge
Christine Headley
Summary
I have been in the work world for many years in various forms of customer service. I have done in person along with call center experience. I very much enjoy speaking to people to meet their needs and if need be help them find a resolution for their specific situations.
Overview
5
5
years of professional experience
Work History
Cashier and Customer Service
Kohls Department Store
07.2020 - Current
Education
No Degree - Bachelor of Science in Health Care Administration
Kaplan University
Davenport, IAUndergraduate Certificate-Medical Billing & Coding
DeVry University
Naperville, ILSkills
- Customer relations
- Loyalty program promotion
- Point-of-sale system operation
- Credit and cash transactions
- Customer service excellence
- Conflict resolution
- Refunds and exchanges
- Upselling techniques
- Attention to detail
- Cash register operation
- Guest inquiries
Accomplishments
Employee of the Month July 2021
MVP Associate for Credit Excellence February 2023
MVP Associate for Credit Excellence July 2023
Second top credit producer four years running
Thirteen "5" Star Customer Service Surveys
Multiple compliments from Leaders for Selling Credit
Was recognized via a Kohl's Regional email for Top Ten Sales Associates and was ranked #4
Affiliations
The National Society of Collegiate Scholars
Interests
Timeline
Cashier and Customer Service
Kohls Department Store
07.2020 - Current
No Degree - Bachelor of Science in Health Care Administration
Kaplan University
Undergraduate Certificate-Medical Billing & Coding
DeVry University