Christine Helbig
Saint Augustine,FL
Summary
Outgoing Office Administrator with 26 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
26
26
years of professional experience
Work History
Contents Supervisor/Office Administrator/Personal Assistant
ServiceMaster by Timeless
Wharton, New Jersey
04.2018 - Current
- Created memos, letters and other documents, fostering internal and external communication.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Filtered emails based on importance and escalated issues to leadership.
- Processed financial documents, contracts, expense reports and invoices.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Automated office operations by managing client correspondence and data communications.
Teacher /Vice Principal
Rainbow Montessori
Chatham, NJ
11.2009 - 06.2018
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
- Worked with parents to help improve student behavior and academic performance.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
- Resolved various situations to cultivate strong student and parent relationships.
- Evaluated and chose new technologies and curriculums for classroom use.
- Instructed teachers on classroom management, behavior and instructional strategies.
- Monitored school administration activity and implemented policies to support student safety, inclusion and academic success.
- Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
- Monitored and evaluated performance of school employees.
- Evaluated student behavior issues by reviewing established discipline standards and noting trends in infractions.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Directed areas such as student orientation and master scheduling.
- Maintained continuity of leadership and made decisions quickly when standing in for Principal.
- Met with teachers to review current classroom policies and determine strategies for improvement.
- Directed school human resources including hiring, training, policy enforcement and legal compliance for school employing over staff 11 members.
- Kept school, district, state and federal documentation up to date.
- Devised and oversaw new programs for faculty development.
Office/Floor-Bar Manager
Ummba Grill
Los Angeles, CA
09.2007 - 10.2009
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Restocked beer and liquor regularly and after special events.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Monitored cash intake to reduce discrepancies.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Poured wine, beer and cocktails for patrons.
- Monitored patron alcohol consumption to encourage safety.
- Planned and coordinated special events to boost customer numbers and profits.
- Developed and implemented bartender training programs, policies and procedures.
- Created signature beverages to increase revenue and patron loyalty.
- Reorganized bar stations to streamline service flow.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
Education
Associate of Arts - Kindergarten And Preschool Education
Princeton Montessori
Princeton08.2010
Early Childhood Education
County College of Morris
Randolph Township, NJ05.2000
Skills
- Operations Management
- Strategic Planning
- Travel Coordination
- Event and Meeting Planning
- Database Entry
- Payroll Administration
- Human Resources
- Office Supply Management
- Scheduling
- Office Management
- Inventory Management
- Time Management
- Mail Handling
- Customer Engagement
- Maintaining Accounting Ledger
- Administrative Support
- Meeting Coordination
- Document Scanning
- Telephone Reception
- Business Correspondence
- Planning Events
- Supply Inventory
- Office Administration
- Sorting and Labeling
- Schedule and Calendar Management
- Scanning and Copying
- Project Management
- File Organization
- Staff Management
- File Maintenance
- Customer Relationship Management (CRM)
Timeline
Contents Supervisor/Office Administrator/Personal Assistant
ServiceMaster by Timeless
04.2018 - Current
Teacher /Vice Principal
Rainbow Montessori
11.2009 - 06.2018
Office/Floor-Bar Manager
Ummba Grill
09.2007 - 10.2009
Associate of Arts - Kindergarten And Preschool Education
Princeton Montessori
Early Childhood Education
County College of Morris