CHRISTINE HELER
Dallas,TX
Summary
Finance Professional with 15 years of diverse experience in Accounting, Data Analysis, Finance Operations, and Human Resources. Successfully led initiatives that decreased receivables and boosted productivity, achieving over $2M in savings. Expertise in data analysis, UAT testing, and process optimization. Skilled in identifying inefficiencies, testing system enhancements, and leveraging analytics to drive informed decision-making. Adept at collaborating with cross-functional teams to implement scalable solutions that improve financial performance and operational efficiency.
Overview
13
13
years of professional experience
Work History
Accounts Payable Analyst
Salad And Go
Dallas, TX
12.2022 - 02.2025
- Maintained accurate records of all transactions including purchase orders, invoices, credit memos.
- Generated reports on outstanding payables, aging analysis, cash flow projections.
- Executed wire transfers to local and international vendors, scheduled ACH transactions, and prepared batch checks for mailing to vendors.
- Ensured compliance with company policies and federal regulations related to accounts payable.
- Prepared and updated vendor files, tax documents and insurance information.
- Created standard operating procedures for finance-related processes.
- Executed month-end closing procedures, including accounts payable reconciliation, and accruals.
- Assisted with internal and external audits by providing supporting documentation and responding to auditor inquiries.
- Analyzed processes to identify and report optimization opportunities.
Accounting & Human Resources Administrator
Forward Tilt, LLC
Scottsdale, AZ
03.2022 - 09.2022
- Managed accounts payable and receivable processes for accuracy and timeliness of payments.
- Managed day-to-day bookkeeping activities such as invoicing customers, reconciling bank accounts, recording deposits and withdrawals.
- Approved cash disbursements by verifying check amounts against invoices and authorized checks and wire transfers.
- Coordinated month-end and year-end closing processes.
- Handled 1099 and W-9 verification processes.
- Managed day-to-day operational activities related to vendors and suppliers.
- Completed monthly credit card reconciliations and T&E reimbursements.
- Calculated and processed payments for sales commissions.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Answered questions from current or potential employees regarding benefits packages or other HR related matters.
- Prepared or maintained employment records using human resources management system software.
- Developed comprehensive training resources and multimedia content for onboarding.
- Developed LMS curriculum within the HRIS system.
- Resolved a variety of HR inquiries regarding time off requests, payroll, commissions, and benefits.
- Created SOP documents.
- Assisted senior management with developing strategies for continuous process optimization.
- Worked alongside top management to execute ad-hoc project initiatives.
- Produced various marketing materials, including newsletters and promotional content.
Senior Arbitration Analyst
OPENLANE
Mesa, AZ
10.2018 - 01.2022
- Served as the arbitration SME (subject matter expert) for arbitration claims for several high-value clients.
- Advised clients on their rights and obligations under applicable laws governing their particular disputes.
- Educated disputants on laws, regulations and procedures applying to cases and potential legal roadblocks for proposed solutions.
- Managed the remarketing process for company assets.
- Facilitated financial resolutions by negotiating settlements.
- Achieved over $25k in yearly savings through effective cost analysis and risk management.
- Performed talent acquisition duties including screening, interviewing, onboarding, and addressing HR inquiries.
- Conducted continuous training sessions for new hires.
- Facilitated communication between key client accounts and internal business units.
- Created internal reports and dashboards to track performance and identify any system discrepancies.
- Monitored application performance after deployment into production environment in order to identify any potential issues or areas for improvement.
- Conducted testing of new or existing system features prior to system release cycles.
- Performed functional, integration, system testing, and user acceptance testing.
- Coordinated between development team and business users for successful completion of UAT tests.
- Implemented a new software system, resulting in improved workflow efficiency.
Arbitration and Operations Analyst
OPENLANE
Mesa, AZ
08.2017 - 10.2018
- Conducted negotiations for arbitration settlements, minimizing disputes.
- Monitored and streamlined remarketing initiatives for company assets.
- Led efforts in hiring and skill development for incoming staff.
- Developed strategies and process improvements to increase productivity.
- Developed internal dashboards to monitor KPIs.
- Created SOP (Standard Operating Procedures) documents.
- Conducted testing of new or existing system features prior to system release cycles.
Senior Accounts Receivable Specialist
OPENLANE
Mesa, AZ
10.2015 - 08.2017
- Performed comprehensive billing processes for high-value client accounts exceeding $10M.
- Reduced overdue accounts receivable by 60% in three months.
- Acted as main A/R liaison across company units.
- Led resolution of transport arbitration claims and secured outstanding balances.
- Created comprehensive standard operating procedure (SOP) documents to enhance operational efficiency.
- Prepared monthly reports summarizing account activity including aging analysis and outstanding balance summaries.
- Developed strategies for improving the collection process, reducing bad debt, and increasing customer satisfaction.
- Facilitated training for new hires.
Senior Accounts Payable Specialist
OPENLANE
Mesa, AZ
04.2014 - 10.2015
- Served as a subject matter expert (SME) for accounts payable processes.
- Addressed month-end closing functions for detailed reporting.
- Handled comprehensive weekly payment processes, which included creating payment files, issuing checks, processing ACH transactions, and wire transfers.
- Minimized vendor issue escalations by 50%.
- Enhanced operational accuracy by supervising the internal ticket resolution process.
- Developed Standard Operating Procedure documents, ensuring efficiency.
- Collaborated on applicant screening, onboarding, and training to enhance the hiring process.
- Complied with Sarbanes-Oxley Act and GAAP principles to maintain complete transparency.
Accounts Payable Specialist
OPENLANE
Mesa, AZ
06.2012 - 04.2014
- Handled high-volume invoice processing with minimal supervision.
- Worked collaboratively with other departments to resolve billing disputes.
- Developed relationships with vendors and suppliers to ensure prompt payment of invoices.
- Generated accurate payment files and facilitated disbursement procedures.
- Assisted in developing new processes that improved efficiency within the department.
- Assisted with month-end closing activities related to accounts payable.
- Reconciled vendor statements on a monthly basis.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
Education
Graduated -
Sandra Day O’Connor High School
Some College (No Degree) - Business
Glendale Community College
Skills
Accounting Software, Agile Methodologies (Kanban), Communication, Critical Thinking, Data Analysis, ERP Systems, GAAP Standards, Google Workspace, HRIS Proficiency, KPI Dashboards, Leadership, Learning Management Systems, Microsoft Office (365), Problem-Solving, Process Improvement, SalesForce, SAP, SharePoint, Software Implementation, Teamwork, User Acceptance Testing, Vendor Relationship Management, Workday HCM, Workday Financial Management
Languages
Romanian
Native/ Bilingual
Spanish
Limited
Affiliations
Volunteering for Humanitarian Causes (Feed My Starving Children, Salvation Army), Graphic Design and Content Creation, Event Planning
References
References available upon request.
Timeline
Accounts Payable Analyst
Salad And Go
12.2022 - 02.2025
Accounting & Human Resources Administrator
Forward Tilt, LLC
03.2022 - 09.2022
Senior Arbitration Analyst
OPENLANE
10.2018 - 01.2022
Arbitration and Operations Analyst
OPENLANE
08.2017 - 10.2018
Senior Accounts Receivable Specialist
OPENLANE
10.2015 - 08.2017
Senior Accounts Payable Specialist
OPENLANE
04.2014 - 10.2015
Accounts Payable Specialist
OPENLANE
06.2012 - 04.2014
Graduated -
Sandra Day O’Connor High School
Some College (No Degree) - Business
Glendale Community College
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