Christine Hendrick

Ensure client's and patient's experience is exceptional, resolving discrepancies and promoting a welcoming culture.

Manage flow of exam rooms, surgeries, and discharges.

Hire/train/evaluate client service team, implement continuing team enrichment.

Maintain office equipment and supplies, evaluate inventory needs.

Generate schedules for doctors and employees, staffing appropriately to support efficiency.

Executed administration duties with precision and empathy.

Trained new hires and maintained superior standard.

Pharmaceutical filling and maintenance of supply.

Created and presented estimates and wellness plans,

Resolved discrepancies and supported clients with concerns and hardships.

Executed client transactions while creating relationships with clients and their pets.

Transcribed SOAP details while doctor performed exams.

Created/presented estimates for treatment plans.

Oversaw and supported team members to uphold highest standard of care.

Managed flow of rooms and minimized wait times.

Launched Advantage Veterinary Software and integrated computer-based functioning, imputing hand written patient charts and invoicing into system.

Increased practice revenue by bring charges to industry standards.

Managed account receivables and practice budget, developed projection targets for practice growth.

Stocked and maintained feed and animal supply retail.