Summary
Overview
Work History
Education
Skills
Timeline
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Christine Herbert

22594 Gregory Drive Apt 26 Leonardtown ,MD

Summary

Dynamic Medical Assistant with extensive experience at MedStar Shah Medical Group, excelling in patient-focused care and clinical documentation. Proficient in electronic health records and vital signs monitoring, I effectively coordinated patient flow and enhanced care quality, ensuring compliance with HIPAA regulations while fostering strong patient relationships through compassionate communication.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience

Work History

Medical Assistant

MedStar Shah Medical Group
08.2023 - Current
  • Assisted healthcare professionals with patient intake and medical history documentation.
  • Administered medications and monitored patient responses to treatments.
  • Coordinated scheduling of appointments and managed patient flow efficiently.
  • Maintained accurate electronic health records using EMR systems for compliance purposes.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Certified Nursing Assistant

Charlotte Hall Veterans Home
09.2014 - Current
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Assisted nursing staff with patient assessments and implementation of care plans.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Collaborated with interdisciplinary teams to enhance resident care strategies.
  • Implemented infection control measures, maintaining a safe environment for residents and staff.
  • Trained new staff on best practices in resident care and safety protocols.
  • Advocated for resident needs within the facility to improve overall quality of life.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.

Medical Assistant

St Mary's Detention Center
09.2015 - 08.2018
  • Assisted in patient intake and managed electronic health records for improved data accuracy.
  • Conducted routine lab tests and provided timely results to physicians for effective patient care.
  • Administered vaccinations and performed phlebotomy with adherence to safety protocols.
  • Educated patients on treatment plans and preventive care strategies to enhance health outcomes.
  • Coordinated scheduling of appointments, ensuring optimal use of provider time and resources.
  • Mentored junior staff in clinical procedures and best practices for operational efficiency.
  • Implemented process improvements that streamlined patient flow and reduced wait times significantly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Activities Assistant

Charlotte Hall Veterans Home
07.2011 - 08.2014
  • Facilitated engaging activities for residents, enhancing their social interaction and overall well-being.
  • Assisted in planning and organizing recreational programs tailored to diverse resident preferences.
  • Collaborated with multidisciplinary teams to ensure comprehensive care and support for all residents.
  • Monitored resident participation in activities, providing feedback to improve program effectiveness.
  • Developed strong relationships with residents, fostering a sense of community within the home.
  • Trained new staff on activity procedures and resident engagement techniques for optimal service delivery.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Engaged residents through events, small groups, and personal attention.
  • Scheduled movies, entertainment, and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.

Education

High School Diploma -

Leonardtown High School
Leonardtown, MD
05-2010

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital signs monitoring
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Phlebotomy
  • Procedure assistance

Timeline

Medical Assistant

MedStar Shah Medical Group
08.2023 - Current

Medical Assistant

St Mary's Detention Center
09.2015 - 08.2018

Certified Nursing Assistant

Charlotte Hall Veterans Home
09.2014 - Current

Activities Assistant

Charlotte Hall Veterans Home
07.2011 - 08.2014

High School Diploma -

Leonardtown High School
Christine Herbert