Christine Herndon
Gleason,TN
Summary
Driven professional with a background at West Carroll Special School District, adept in Learning Disabilities Support and fostering positive student growth. Excelled in adapting lessons for special needs students, enhancing classroom management, and contributing to school-wide achievement initiatives. Demonstrated strong rapport-building and effective group instruction, ensuring significant improvements in student wellbeing and learning outcomes.
Overview
7
7
years of professional experience
Work History
Educational Assistant
West Carroll Special School District
08.2023 - Current
- Provide support to help students with special needs learn and grow.
- Develop strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Support students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encourage social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Contributed to school-wide initiatives aimed at improving overall student achievement and wellbeing.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Enhance classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Support student learning objectives through personalized and small group assistance.
- Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Copied, organized and distributed classroom assignments or other paperwork.
Certified Pharmacy Technician
City Drug Company
01.2017 - 04.2019
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Bachelor of Science - Business Administration
The University of Tennessee - Martin
Martin, TN12.2009
High School Diploma -
Grace Christian Academy
McKenzie, TN05.1998
Skills
- Learning Disabilities Support
- Teacher Support
- Group and individual instruction
- Autism Spectrum Support
Timeline
Educational Assistant
West Carroll Special School District
08.2023 - Current
Certified Pharmacy Technician
City Drug Company
01.2017 - 04.2019
Bachelor of Science - Business Administration
The University of Tennessee - Martin
High School Diploma -
Grace Christian Academy
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