Overview
Work History
Education
Skills
Timeline
Generic

Christine Hobson

Riverside,CA

Overview

15
15
years of professional experience

Work History

Seasonal Sales Associate

Bath & Body Works Inc.
Riverside
10.2023 - 01.2024
  • Developed promotional strategies to increase sales volume.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Demonstrated product features and benefits for customers' needs.
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Adhered to company initiatives and achieved established goals.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Lead After School Director

Think Together, Inc
Jurupa Valley
02.2023 - 02.2023
  • Developed and implemented after-school program activities that promoted physical, emotional, and social development of students.
  • Coordinated with school administrators to ensure that all after-school program policies were followed.
  • Collaborated with teachers and parents to develop individualized plans for student success within the after-school program.
  • Monitored student behavior to ensure a safe environment conducive to learning.

Assistant Store Manager

Yankee Candle
Riverside
08.2016 - 01.2021
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained a safe working environment by enforcing safety regulations.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Volunteer Teacher Aid

Collett Elementary School
Riverside
07.2009 - 06.2015
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Provided individualized instruction to meet the needs of all students.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Assessed student performance through tests, quizzes and other assessments.
  • Maintained a safe and orderly learning environment for all students.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and graded subject tests for students.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

Education

Psychology

RCC Norco Campus
Norco, CA

Skills

  • Upselling
  • Sales Development
  • Order Processing
  • Payment Processing
  • Client Account Management
  • Inventory Control

Timeline

Seasonal Sales Associate

Bath & Body Works Inc.
10.2023 - 01.2024

Lead After School Director

Think Together, Inc
02.2023 - 02.2023

Assistant Store Manager

Yankee Candle
08.2016 - 01.2021

Volunteer Teacher Aid

Collett Elementary School
07.2009 - 06.2015

Psychology

RCC Norco Campus

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Christine Hobson