Christine Hoffner
Rockledge,FL
Summary
Human resources coordination and management professional offering a strong background in employee training and development, new hire orientations and employee relations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Tecvalco USA
Rockledge, FL
06.2023 - Current
- Provided HR consultation services to leadership and department heads.
- Created job postings, tracked applicants and maintained applicant database.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Ensured compliance with federal, state and local employment laws.
- Organized employee directories and updated individual contact information.
- Handled employee discipline and termination to address policy infractions.
- Scheduled meetings with employees to address concerns and grievances.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Identified, screened and interviewed potential employees.
- Assisted in employee recruitment, hiring and interview processes.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Conducted background checks and reference checks of prospective employees.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Developed employee orientation and training programs for new hires.
- Held exit interviews and documented information discussed with employees.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Staffing Coordinator
The Health Center Of Merritt ISland
Merritt Island, Florida
08.2005 - Current
- Maintain and update Master Schedule for Nurses and CNA's
- Maintain and update daily schedules for all floors
- Find staff to fill holes
- Stay in Compliance with all all State and Federal regulations for patient/staff ratios
- Keep track of all vacation requests and shift trades
- Staff time corrections completed daily
- Payroll completed bi-weekly for all nursing staff and pass out all paystubs/checks on pay day
- Maintain payroll packets
- Keep track of employee callouts
- Work closely with Director of Nursing and Director of Human Resources
- Place new hires with mentors for training
Certified Nursing Assistant
The Health Center Of Merritt Island
Merritt Island, Florida
09.2000 - Current
- Documented patient intake and dietary requirements and assisted with feeding to promote proper patient nutrition
- Worked with physicians and nursing team members to support patient needs, including collecting specimens, monitoring vitals and maximizing patient comfort
- Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Monitored and replenished medical supply inventory, facilitating optimal availability for patient care
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
- Provided nursing assistance to residents in [180]-bed [Skilled Nursing] care facility
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Human Resources Coordinator
Solars HealthCare Merritt Island
Merritt Island, Florida
04.2012 - 06.2023
- Interpreted, explained and enforced human resources policies to keep staff in compliance with standards
- Evaluated and resolved all employee claims, including those of performance-based nature and on-site accident incidents
- Conducted telephone and onsite exit interviews for all employees
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
- Assisted customer service with inbound and outbound calls regarding all HR inquiries
- Prepared and maintained accurate employment records for [225]-member staff at [Skilled Nursing] operation
- Selected and interviewed candidates for all available positions
- Worked on 401(k) administration, FMLA and workers' compensation claims and benefits
- Worked with department managers to assess needs
- Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives
- Maintained compliance with all local, state and federal laws, as well as established organizational standards
- Managed over 225 personnel files according to policy and federal and state law and regulations
- Managed communication regarding employee orientation and open enrollment for benefits
- Explained human resources policies and procedures to all employees
- Assist with payroll
- Complete Customer Service training for all employees annually
- AHCA level 2 background screens completed on all new hires and maintained for current employees
- Complete all drug screens on potential new hires
- Assist with Assisted Living 55 employees with hiring and education compliance
- Have 100% compliant with open enrollment for all employees for the past 2 years
- Spreadsheets maintained for all licensed stay with license number, renewal dates, and CPR
- Maintain that all employees are compliant with required online education annually
- Complete all staff change of status forms
Education
Some College (No Degree) - Nursing
Brevard Community College
CocoaHigh School Diploma -
Berea High School
Greenville, SCSkills
- Compliance
- Human resources management
- HR policies and procedures expertise
- New employee orientations
- Recruitment policies
- Training development
- Benefits programs
- Company leadership
- Payroll and benefits administration
- Administer training modules
- Recruiting
- Time and labor control
- Staff training and development
- Maintains confidentiality
- Human resources audits
- Confidential document control
- People-oriented
- Organized
- Administer training modules
- Process improvements
- Customer relations
- Microsoft Office Suite expert
- Recordkeeping
- Records Management
Certification
- Certified Nursing Assistant
Timeline
Human Resources Manager
Tecvalco USA
06.2023 - Current
Human Resources Coordinator
Solars HealthCare Merritt Island
04.2012 - 06.2023
Staffing Coordinator
The Health Center Of Merritt ISland
08.2005 - Current
Certified Nursing Assistant
The Health Center Of Merritt Island
09.2000 - Current
Some College (No Degree) - Nursing
Brevard Community College
High School Diploma -
Berea High School
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