Christine Horrocks
Ravenel,SC
Summary
Dynamic training specialist with background in Instructional Design and Technology and former educator with excellent interpersonal and communication skills. Works closely with team members to design, develop and deploy effective training. Oversees instruction of several personnel, from civilians to active-duty members.
Overview
11
11
years of professional experience
Work History
Training Specialist (Remote)
CACI
Oklahoma City , OK
04.2024 - Current
- Developed and maintained training materials, including job aids, handouts, and presentations.
- Facilitated training fully remote to 20+ civilian and active-duty field service members
- Identified areas for improvement within existing training programs and provided recommendations for change.
- Analyzed instructional data to assess course effectiveness and identify opportunities for improvement.
- Tracked attendees, participation and understanding of course material.
- Maintained accurate records of all completed trainings
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Developed processes for weekly training sessions to include coordination and follow-up procedures.
- Designed and implemented comprehensive training programs to meet organizational needs.
- Analyzed feedback from training participants to make improvements to future trainings.
- Created and offered additional materials to enhance training.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
Contract Specialist-Government Purchase Card Program Manager-Little Rock AFB
USAF GS Employee
Little Rock AFB, AR
05.2023 - 03.2024
- Manages the Government Purchase Card (GPC) Program installation wide to include over three-hundred cardholders and managing accounts
- Provides effective procurement support to all departments and meets the procurement needs of the installation as related to the purchase card program
- Effectively and efficiently interprets acquisition policies/guidelines IAW regulations, policies and procedures
- Realistically passes that information onto all base GPC program users
- Professionally prepares well developed, complete, clear, & timely program guidelines, reports and briefings with realistic and sound recommendations for changes, as needed IAW AFI 64-117, Government Purchase Card (GPC) Program
- Prepares reports on the program and reports program activity to appropriate levels of management to include special reporting to the Federal Procurement Data System (FPDS)
- Training specialist who trains GPC Program personnel on cardholder and approving official responsibilities, accountability, accounting requirements, and card capabilities and limitations
- Actively conducts mandatory initial GPC and refresher training within established timelines IAW AFI 64-117, Government Purchase Card (GPC) Program
- Department of the Air Force-Federal Employee
Executive Assistant-314th Operations Group -Little Rock AFB
10.2020 - 05.2023
- Prepares a wide variety of correspondence, reports, and other documents and reviews and finalizes correspondence/documents prepared by others in handwritten or electronic drafts
- Reviews processes incoming and outgoing correspondence, materials, publications, publications, regulations, and directives
- Receives phone calls, greets visitors and effectively communicates with team members
- Ascertains the nature of calls and/or visits based upon knowledge of the organization and its programs and operations as well as to ensure deadlines and objectives
- Maintains up-to-date knowledge of current operational practices in office automation to include maintaining calendar, coordinates meeting arrangements, schedules meetings and/or conferences
- Performs other administrative and clerical tasks in support ofoffice/organization
- Lead transition and presentation of Group from online platform to include CVR Teams and CHES including various programs such as Mattermost and Microsoft Teams
- Experience with developing and presenting training materials and in managing training materials and records
- Built and maintained various online tools and training materials as well as office aids for transitions to new programs, records, and development of tool for Group administrative deadlines
- Subject Matter Expert (SME) with multiple office automation software with varied functions to provide a wide range of documents that often require complex formats
- Department of the Air Force-Federal Employee
Elementary Educator
08.2013 - 06.2020
- Managed various programs including; Drug Demand Reduction, Defense Travel System Approving Official, and Records Keeping
- Extremely proficient with computers including laptops and iPads, 3000+ email and written correspondence and documentation throughout each year with 98% of all correspondence and documentation were grammatically correct with appropriate in formatting, grammar, and conventions
- Supervisor requested minimal amounts of edits
- Well versed in telephone and/or written, online communication in addition to conferencing and meeting with team members
- Knowledge of various automation software programs to support office operations and education including; Microsoft Office Suite, Adobe, various Learning Management Systems, SMART Technologies, and data and reporting systems
- Collaborated with other staff members to plan and coordinating to promote organization and learning
- Analyzed and organized curriculum and worked with curriculum specialists to help develop coursework as needed
- Managed and developed training for faculty/staff in behavior management online tools to include development of training aids and materials
- Built and strengthened positive relationships with students, parents, and staffmembers
- As well as assessed learning and skills based on performance of objectives
- Dorchester School District Two
Education
M.A. Instructional Design & Technology in Innovation & Technology - Educational Technology
University of Central Florida, Orlando
Florida05.2022
Master's Certificate in eLearning -
University of Central Florida, Orlando, Florida
05.2022
B.A. Elementary Education/Special Education in Education - Elementary Education (K-6)/ Special Education (K-12)/ ESE/ESOL with Endorsement in Reading
University of West Florida, Pensacola, Florida
05.2013
Skills
- Secret Level Security Clearance
- Strong ability to manage and organize the development of training for office members and learners
- Extremely versed in effective communication and providing personnel and instruction support services
- Strong and efficient in collaborating and communication and interpersonal skills to effectively work with peers/teammates
- Strong work ethic and organizational skills
- Extremely experienced and SME on various Learning Management Systems and office automation sources and tools including; Microsoft Office, PowerBI, Adobe, Microsoft Sharepoint, etc
- Extremely experienced in engagement of learners and in training efforts
- Strongly experienced in Camtasia video and audio editing software or Adobe Creative Cloud
- Excellent grammar and technical writing skills
- Extremely experienced in managing multiple projects and responding to shifting work priorities
- SME in Microsoft Word, PowerPoint, and SharePoint
- Extremely well versed in multiple training technologies
Training
- Defense Travel System AO/RO Certification
- Mattermost/ CVR Teams/CHES Teams Experience
- Instructional Systems Design including; ADDIE Methodology Trained
- Air Force Base Records Keeping Trained
- Mental Health First Aid Certification
Accomplishments
- 314th Air Wing Civilian Category Annual Award Winner 314th Air Wing Commander | August 2022
- 314th Air Wing Third Quarter Civilian Category Winner 314th Air Wing Commander | April 2022
- 314th Operations Group Civilian Category Annual Award Winner 314th Operations Group Commander | August 2022
- 314th Operations Group First and Third Quarter Civilian Category Winner 314 Operations Group Commander | April 2022
References
- Joseph, Bonner, 314th Operations Group Commander, joseph.bonner.1@us.af.mil, 501.502.3726
- Thomas, Lankford, 317th Wing Commander, thomas.lankford@us.af.mil, 703.795.8706
- Glenda, Gunter, Graduate Professor University of Central Florida, glenda.gunter@ucf.edu
- Richard, Hartshorne, Graduate Professor/Advisor University of Central Florida, richard.hartshorne@ucf.edu
Timeline
Training Specialist (Remote)
CACI
04.2024 - Current
Contract Specialist-Government Purchase Card Program Manager-Little Rock AFB
USAF GS Employee
05.2023 - 03.2024
Executive Assistant-314th Operations Group -Little Rock AFB
10.2020 - 05.2023
Elementary Educator
08.2013 - 06.2020
M.A. Instructional Design & Technology in Innovation & Technology - Educational Technology
University of Central Florida, Orlando
Master's Certificate in eLearning -
University of Central Florida, Orlando, Florida
B.A. Elementary Education/Special Education in Education - Elementary Education (K-6)/ Special Education (K-12)/ ESE/ESOL with Endorsement in Reading
University of West Florida, Pensacola, Florida
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