Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Christine Houser

Lincolnton,NC

Summary

Talented Program Assistant goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Training Program Assistant

Medical Edge Recruitment
Lincolnton, NC
10.2021 - 12.2022
  • Supported coordination of onboarding and training 600+ staff
  • Delivered top-notch administrative support to regional leadership and human resources
  • Managed digital filing systems and retrieved documents as required
  • Draft and proofread documents as requested
  • Performed weekly audits and update meta data in document files
  • Gathered information and entered data into computer tracking spreadsheets, documents and databases.
  • Routed incoming correspondence to correct staff members.
  • Educated each new staff member on training program expectations
  • Worked alongside training team to provide coverage of program goals and daily operations.
  • Manage laptop orders and returns for all staff statewide
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Participated in team-building activities to enhance working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.

COVID-19 Response Frontline Case Investigator

Medical Edge Recruitment
Lincolnton, NC
08.2021 - 10.2022
  • Coordinated with public health and local facilities to support isolation and quarantine of individuals.
  • Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
  • Collected and recorded information in electronic medical records.
  • Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
  • Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Performed record keeping by logging client information within secure contact-tracing software.

COVID-19 Contact Tracer; Resource Outreach Liaison

Medical Edge Recruitment
Lincolnton, NC
01.2021 - 06.2022
  • Communicated with exposed, potential COVID-19 patients via phone call, text, e-mail and other platforms.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Performed record keeping by logging client information within secure contact-tracing software.
  • Notified and interviewed individuals to ascertain novel coronavirus exposure level.
  • Provided basic daily need resources to quarantined individuals, e.g., food, housing, utilities
  • Developed and maintained courteous and effective working relationships.
  • Conducted research, gathered information from multiple sources and presented results.
  • Maintained excellent attendance record, consistently arriving to work on time.

Behavior Technician

ABS Kids
Gastonia, NC
03.2020 - 01.2021
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
  • Maintained professional and clinical perspective to avoid internalization regarding certain student behaviors or mannerisms.
  • Used Central Reach to document patient information and progress notes.
  • Observed and monitored client behavior and responses to treatment.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior during each one on one session.
  • Exercised physical dexterity to safely implement crisis management interventions
  • Offered active guidance to families adjusting to life with loved one on autism spectrum
  • Provided responsive communication by phone and email to answer general and pressing questions

Education

No Degree - Medical Administrative Assistant Certificate

Catawba Valley Community College
Hickory, NC
04.2018

No Degree - Horticulture Science

Catawba Valley Community College
Hickory
12.2016

Skills

  • Teamwork and Collaboration
  • Correspondence Management
  • Microsoft Office
  • Data Entry
  • Calendar Management
  • Interpersonal Skills
  • Multitasking and Organization
  • Proofreading and Editing

Timeline

Training Program Assistant

Medical Edge Recruitment
10.2021 - 12.2022

COVID-19 Response Frontline Case Investigator

Medical Edge Recruitment
08.2021 - 10.2022

COVID-19 Contact Tracer; Resource Outreach Liaison

Medical Edge Recruitment
01.2021 - 06.2022

Behavior Technician

ABS Kids
03.2020 - 01.2021

No Degree - Medical Administrative Assistant Certificate

Catawba Valley Community College

No Degree - Horticulture Science

Catawba Valley Community College

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