CHRISTINE HUNTLEY
Riverview,USA
Summary
Dynamic professional with five years of experience in client and customer engagement within the finance and customer service sectors. Proven ability to build strong relationships and deliver exceptional service, ensuring client satisfaction and loyalty. Adept at analyzing needs and providing tailored solutions that drive results. Committed to leveraging industry knowledge to enhance customer experiences and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Mortgage Broker Assistant
I Finance Solutions
Melbourne, Australia
06.2022 - 07.2025
- Full-time
- Remote
- Assisted in processing mortgage applications, ensuring compliance with industry regulations and lender requirements.
- Coordinated communication between clients, lenders, and real estate agents to facilitate smooth transactions.
Customer Service Specialist
Teleperformance
Cebu City, Philippines
01.2020 - 06.2022
- Full-time
- On-site
- Resolved customer inquiries through multiple channels, ensuring timely and effective support.
- Managed escalated issues, delivering solutions that enhanced customer satisfaction and loyalty.
Graphic Designer
Japan Intertrade Call Center
Cebu City, Philippines
06.2019 - 12.2019
- Internship
- On-site
- Designed visually compelling graphics for marketing campaigns, enhancing brand visibility and engagement.
- Collaborated with cross-functional teams to create cohesive design strategies aligned with business objectives.
Education
Bachelor of Science - Information and Communications Technology
University of San Carlos
01.2019
Skills
- Efficient data management
- Proficient in mortgage loan software
- Commitment to continuous learning
- Adaptability in dynamic settings
- Time-management, detail-oriented, multi-tasking, organization skills and technical skills
- Proficient in Microsoft Office suite
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Mortgage Broker Assistant
I Finance Solutions
06.2022 - 07.2025
Customer Service Specialist
Teleperformance
01.2020 - 06.2022
Graphic Designer
Japan Intertrade Call Center
06.2019 - 12.2019
Bachelor of Science - Information and Communications Technology
University of San Carlos