Christine Iasimone

SWC cafe

New Smyrna Beach, FL

04.2019 - Current

Supervised daily cafe operations ensuring smooth workflow and customer satisfaction.
Managed inventory levels and ordered supplies to maintain product availability.
Developed employee schedules to optimize coverage during peak hours.
Implemented health and safety protocols to ensure compliance with regulations.
Maintained cleanliness and organization of the cafe environment for a welcoming atmosphere.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Ensured all work areas were kept clean and hygienic according to health regulations.
Monitored food quality regularly to ensure it was up to required standards.
Recruited, trained, managed and evaluated cafe staff performance.
Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
Set goals for staff performance while providing feedback to motivate them towards success.
Developed and implemented customer service policies and procedures for cafe staff.
Trained new employees to perform duties.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Oversaw food preparation, production and presentation according to quality standards.

Summary