Christine Ingelsby
Little Egg Harbor
Summary
Dynamic Administrative Assistant with proven expertise in office administration and customer service excellence, honed at Roto Rooter Plumbing and Dovor Oil Company. Skilled in data entry and fostering professional relationships, I significantly increased sales through exceptional customer relations and critical thinking. Adept at multitasking and time management, I consistently enhance operational efficiency and client satisfaction.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Roto Rooter Plumbing
12.2023 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
Dovor Oil Company
09.2023 - 12.2023
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Restaurant Server
Highpoint Pub
06.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Increased sales significantly by upselling higher-end products to customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Criminal Justice
Rowan College At Burlington County
Pemberton, NJHigh School Diploma -
Pemberton Township Highschool
Pemberton, NJ06-1995
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Computer proficiency
- Customer relations
- Critical thinking
- Strong problem solver
- Customer and client relations
Accomplishments
- Accomplished excellent human relations and attention to details through the direction of co-workers and management
- Scheduling - Organized technician schedule for customer jobs.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Accomplished extensive knowledge in plumbing through leadership and training from management.
- CPR Certified
Certification
- First Aid Certification
Languages
English
Spanish
Professional Working
Timeline
Administrative Assistant
Roto Rooter Plumbing
12.2023 - Current
Administrative Assistant
Dovor Oil Company
09.2023 - 12.2023
Restaurant Server
Highpoint Pub
06.2023 - 10.2023
No Degree - Criminal Justice
Rowan College At Burlington County
High School Diploma -
Pemberton Township Highschool
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