Christine Irzyk
Saint Augustine,FL
Summary
Reliable employee seeking retail associate position. Offering excellent communication and good judgment.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to answering customer questions, and ringing up customers.
Experienced in customer service.
Overview
6
6
years of professional experience
Work History
Licensed Nail Technician
Self Employed
04.2015 - 07.2019
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Boosted retail sales by effectively promoting salon''s product line to clients based on individual needs and preferences.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Contributed to the overall success of the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
- Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
Payroll Assistant/Customer Service Representative
H&r Block
01.2013 - 04.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Reduced errors in payroll calculations through thorough review and reconciliation procedures.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
Education
Nail Technician - Nail Technician
Laird Institute of Spa Therapy
Bedford, NH01-2014
No Degree - Accounting
Assabet Valley Regional Vocational Tech
Hudson, MA09-1984
High School Diploma -
Marlboro High School
Marlboro, MA05-1983
Skills
- Customer service
- Data entry
- Customer relations
- Payment processing
- Client relations
- Professional telephone demeanor
Timeline
Licensed Nail Technician
Self Employed
04.2015 - 07.2019
Payroll Assistant/Customer Service Representative
H&r Block
01.2013 - 04.2015
Nail Technician - Nail Technician
Laird Institute of Spa Therapy
No Degree - Accounting
Assabet Valley Regional Vocational Tech
High School Diploma -
Marlboro High School
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