Christine Jensen
Waddell,AZ
Summary
Reliable professional with extensive experience in customer service environments. Expertise in teamwork, workplace assessment, and data analysis. Demonstrated ability to effectively manage workers leading to enhanced service delivery and increased customer satisfaction.
Overview
52
52
years of professional experience
Work History
Volunteer
Abrazo West Campus
Goodyear
09.2017 - Current
- Supported visitors and in-patient surgery patients with check-in procedures, ensuring efficient processing and minimizing wait times.
- Escorted visitors to appropriate rooms, facilitating smooth navigation of the facility and enhancing visitor experience.
- Assisted customers and managed transactions in volunteer-operated hospital gift shop, fostering a welcoming environment until closure due to COVID-19.
- Answered phone calls, took messages, and directed inquiries to relevant departments.
CLIA Program Manager
U.s. Department Of Human & Health Services
Denver, CO
02.2009 - 04.2013
Assistant Laboratory Manager
U. S. Navy
Great Lakes, Illinois
09.2005 - 02.2009
U. S. Navy Active Duty
U.S. Navy
Great Lakes, Illinois
09.1974 - 08.2005
Education
MBA - Marketing
University of North Texas
Denton, TX06-1987
Bachelor of Science - Clinical Laboratory Science
Michigan Technological Univeri
Houghton, Michigan05-1974
Skills
- Teamwork and collaboration
- Reliability and punctuality
- Flexible scheduling
- Organizational skills
- Customer service
- Clinical assessment
- Regulatory compliance
- Data analysis
Timeline
Volunteer
Abrazo West Campus
09.2017 - Current
CLIA Program Manager
U.s. Department Of Human & Health Services
02.2009 - 04.2013
Assistant Laboratory Manager
U. S. Navy
09.2005 - 02.2009
U. S. Navy Active Duty
U.S. Navy
09.1974 - 08.2005
MBA - Marketing
University of North Texas
Bachelor of Science - Clinical Laboratory Science
Michigan Technological Univeri