Christine Johnson
Seffner,FL
Overview
24
24
years of professional experience
Work History
Store Manager
Sunshine Thrift Stores
10.2023 - Current
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Float Manager
Sunshine Thrift Stores
08.2023 - 10.2023
- Provided exceptional customer service by resolving issues quickly while maintaining a high level of professionalism at all times.
- Monitored competitor activity within the market to inform strategic decision-making processes.
- Streamlined operational processes for increased efficiency and reduced costs.
- Conducted regular performance reviews, identifying areas of improvement and creating targeted development plans.
Store Manager
Goodwill
04.2021 - 07.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
Sr Assistant Manager
Goodwill
02.2021 - 04.2021
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
Store Manager
Burger King
01.2014 - 02.2021
Assistant Manager
Burger King
05.2013 - 12.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Manager
Burger King
09.2010 - 04.2013
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Burger King Riverview
04.2004 - 08.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Ast Manager
Burger King Riverview
02.2003 - 04.2004
Lead Cashiers
Burger King Riverview
03.2001 - 02.2003
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Timeline
Store Manager
Sunshine Thrift Stores
10.2023 - Current
Float Manager
Sunshine Thrift Stores
08.2023 - 10.2023
Store Manager
Goodwill
04.2021 - 07.2023
Sr Assistant Manager
Goodwill
02.2021 - 04.2021
Store Manager
Burger King
01.2014 - 02.2021
Assistant Manager
Burger King
05.2013 - 12.2013
Store Manager
Burger King
09.2010 - 04.2013
Store Manager
Burger King Riverview
04.2004 - 08.2010
Ast Manager
Burger King Riverview
02.2003 - 04.2004
Lead Cashiers
Burger King Riverview
03.2001 - 02.2003
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