CHRISTINE JONES
Lyerly,USA
Overview
39
39
years of professional experience
Work History
Remote Freelance Support Specialist
Self-Employed
01.2009 - Current
- Delivered comprehensive administrative and technical support to small businesses.
- Implemented streamlined administrative and bookkeeping processes, improving efficiency.
- Resolved technical issues with tailored solutions to meet diverse client needs.
- Developed strong client relationships, enhancing repeat business and referrals.
- Served as contracted support specialist for brands like Intuit TurboTax and QuickBooks Online.
- Provided on-demand administrative assistance to local small businesses.
Nursing Assistant (Private Duty)
Independent Contractor
01.1998 - 01.2023
- Delivered compassionate care to elderly clients, including hospice support and companionship.
- Administered medications and monitored vital signs in coordination with healthcare teams.
- Maintained comprehensive patient records to ensure compliance with healthcare regulations.
- Built trusting relationships with patients and families to enhance quality of care.
- Ensured proper functioning of all equipment prior to patient use.
- Safeguarded patient privacy by adhering strictly to HIPAA protocols.
- Assisted patients with daily activities, including grooming, hygiene, and ambulation.
- Monitored emotional well-being and identified changes in physical condition to address medical concerns.
Office/Accounting Manager
Hames Trucking, Inc.
01.2002 - 01.2009
- Managed all accounting functions including payroll, bank reconciliation, AR/AP, and audits
- Oversaw IT systems, improved network reliability, and trained staff on new technologies
- Enhanced client relations while optimizing logistics and operational efficiency
- Developed and implemented a digital filing system, improving document retrieval and reducing storage costs
Office/Accounting Manager
IMEAS, Inc.
01.1999 - 01.2002
- Company Overview: Subsidiary of Italian manufacturer IMEAS
- Served as assistant to the president for a subsidiary of Italian manufacturer IMEAS
- Coordinated cross-border communication between US clients and Italian headquarters
- Managed multi-currency reconciliations and financial reporting to parent company
- Led parts and service department, improving operational efficiency across North America
- Organized trade show exhibits, increasing brand visibility and client engagement
- Subsidiary of Italian manufacturer IMEAS
Retail Manager
White Gloves, Inc.
01.1986 - 01.1993
- Progressed from entry-level attendant to Retail Manager overseeing five locations
- Led retail operations, achieving and maintaining top sales figures across multiple sites
- Implemented streamlined sales processes, enhancing customer experience and transaction speed
- Trained and mentored staff on company policies, fostering a cohesive team environment
- Maintained accurate inventory records and managed procurement to ensure optimal stock levels
- Utilized Microsoft Excel for data tracking, improving inventory management and financial accuracy
Education
High School Diploma -
Homeschool
Sickerlville, NJ06-1988
Skills
- Inventory management
- Customer service and support
- Team leadership and coaching
- Conflict resolution strategies
- Process optimization
- Financial reporting and analysis
- Client relationship management
- Problem solving techniques
- Time management skills
- Technical support expertise
- Verbal and written communication
- Regulatory compliance knowledge
- Shift scheduling efficiency
- Multitasking abilities
- Professionalism in the workplace
- Documentation and reporting practices
- Administrative skills
- Goal setting and achievement
Home Office Capabilities
- Dual-monitor desktop setup with up-to-date, virus-protected Windows 10 computers
- High-speed internet connection with backup options
- USB noise-canceling headsets, webcam, color copier/scanner/fax, and phone system with mobile connectivity
- Complete office equipment setup for efficient remote work
Timeline
Remote Freelance Support Specialist
Self-Employed
01.2009 - Current
Office/Accounting Manager
Hames Trucking, Inc.
01.2002 - 01.2009
Office/Accounting Manager
IMEAS, Inc.
01.1999 - 01.2002
Nursing Assistant (Private Duty)
Independent Contractor
01.1998 - 01.2023
Retail Manager
White Gloves, Inc.
01.1986 - 01.1993
High School Diploma -
Homeschool