Summary
Overview
Work History
Education
Skills
Accomplishments
Dr. Seth Spellman, Jr. Academic Achievement Award (2024, 2025)
Timeline
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Christine Jones

Montgomery,NY

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

4
4
years of professional experience

Work History

Crew Member

The Halal Shack
03.2025 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Breakfast Coordinator

Carrols Corporation
05.2022 - Current
  • Meeting and greeting customers, taking food and drink orders, preparing food and drink orders, answering questions about menu, policy, and services, and providing excellent customer care.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Crew Member

Yum! Brands Inc.
05.2024 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

McDonald's
04.2021 - 04.2022
  • Working a cash register, running the drive-thru, cleaning the restaurant, and completing other assigned tasks.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced customer experiences by quickly addressing and resolving complaints.

Education

Bachelor of Science - Human Biology

University At Albany
Albany, NY
05-2027

High School Diploma -

Valley Central High School
Montgomery, NY
06.2023

Skills

  • Tutoring
  • Public Speaking
  • Organizational Skills
  • Customer Service
  • Cash Handling
  • Teamwork and Collaboration

Accomplishments

  • Organized a community event with the Town Supervisor of Montgomery, New York Brian Maher in 2022.
  • President of the Science Club my senior year of highschool. I ran meetings as well as coordinated many events that we had over the year.
  • While in my junior and senior year of highschool I attended Medachieve at the Touro College of Osteopathic Medicine in Middletown, New York. There I got hands-on experience with lab techniques, a medical student mentor, and knowledge of careers in many fields of medicine. As well as given supervised laboratory instruction in the TouroCOM anatomy labs, including Cadavers, plastinated specimens and 3D digital programs.

Dr. Seth Spellman, Jr. Academic Achievement Award (2024, 2025)

The Spellman Awards, at the University at Albany, recognize the accomplishments of undergraduates of African, Latiné, Asian/Pacific Islander, and Indigenous descent in the areas of academic achievement, community service, and leadership.

Timeline

Crew Member

The Halal Shack
03.2025 - Current

Crew Member

Yum! Brands Inc.
05.2024 - 08.2024

Breakfast Coordinator

Carrols Corporation
05.2022 - Current

Crew Member

McDonald's
04.2021 - 04.2022

Bachelor of Science - Human Biology

University At Albany

High School Diploma -

Valley Central High School

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Christine Jones