Christine Josey
Charlotte,NC
Summary
Seasoned twenty five plus year customer service professional with extensive experience with major airlines and local government agencies. Persuasive and concise communicator; experienced in dealing with high stress situations, as well as dealing with the public.
Overview
2026
2026
years of professional experience
Work History
Transportation Coordinator/Case Manager Assistant
Niagara County Health Department
- Provided customer service
- Coordinated and scheduled transportation for clients and their families
- Responsible for documenting all client and provider contracts
- Performed clerical duties such as phone systems, filing, faxing, data entry, mass mailing and billing
Customer Service Gate Agent
American Airline (US Airways)
01.2005 - Current
- Provides complete customer service for passengers and crew
- Proficient use of American Airline (US Airways) Quick/Shares computer system
- Provide passengers and crew with boarding announcements and pertinent information regarding travel
- Provide flight plans for the flight crew
- Process purchases by credit card
Clerk
Niagara County
01.1995 - 01.2004
- Provided customer service
- Performed cash handling operations including cash, checks, money orders, and credit cards
- Performed data entry, typing, filing, faxing, and mailing of documents
Education
High School Diploma -
Lockport High School
Lockport, NY01.1990
Skills
- Microsoft Office
- Word
- Excel
- Access
- PowerPoint
- Saber
- Quick on Saber
- Quick on Shares
Timeline
Customer Service Gate Agent
American Airline (US Airways)
01.2005 - Current
Clerk
Niagara County
01.1995 - 01.2004
Transportation Coordinator/Case Manager Assistant
Niagara County Health Department
High School Diploma -
Lockport High School
Similar Profiles
Megan LilleyMegan Lilley
Independent Licensed Speech-Language Pathologist at Niagara County Health DepartmentIndependent Licensed Speech-Language Pathologist at Niagara County Health Department
Austin LesterAustin Lester
Buildings and Grounds Maintenance at Niagara County Parks DepartmentBuildings and Grounds Maintenance at Niagara County Parks Department
Wendolyne IvanovWendolyne Ivanov
Staff Nurse at Lake County Health Department Community Health CenterStaff Nurse at Lake County Health Department Community Health Center