Christine Kanealii
Honolulu,HI
Summary
Highly efficient ON Stock TA well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 50+ pounds. Highly experienced in performing quality inspections and machinery operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ON Stock TA position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Overnight Stock Teams Associate
Walmart
11.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed customer relations through communication and helpful interactions.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Maintained relationships with customers to maximize sales opportunities.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Trained and mentored junior staff on customer service strategies and techniques.
- Provided product price information to customers.
- Greeted customers and offered assistance for increased customer satisfaction.
- Successfully negotiated contracts with vendors, securing favorable terms for the organization.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Wrapped, boxed and weighed bakery department products.
Online Personal Shopper Teams Associate
Walmart
09.2023 - 11.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Queen’s Surg Neuroscience
Queen’s Physician's Office Building III Suite 510
08.2023 - 10.2023
- Completed the required 225 hours of hands-on training at this externship site
- Conducted patient intake on a virtual home telehealth visit or in-person visit
- Interviewed patients and update their MyCharts on Epic
- Took patients’ vital signs using the equipment
- Communicated with physicians, RNs, PACs, PPAs (Physician Practice Assistant) using Tiger Connect
- Discharged patients and print out their AVS
- Sterilized and sanitized the equipment and rooms before and after each patient visits
- Faxed and scanned documents or files
- Renamed fax files on computers
- Answered phones and took messages if needed
- Documented notes of every phone call or message left to each patient on their MyChart
- Restocked rooms of supplies
- Ordered supplies for the clinical office
- Conducted inventory checks on supplies in storage and discard of expired supplies
- Main task was to make sure that our patients are comfortable and treated with kindness and compassion and given the best services provided
- Something I learned was, “Always treat everyone with kindness and compassion because you never know what a person may be going through, for tomorrow is never promised”
Restaurant Manager
Cotti’s Food-Wendy’s
04.2023 - 07.2023
- Administered the sales floor, cash and debit/credit card control, inventory control, maintained the merchandise and deposit slips
- Assisted management in supervision of part-time coworkers
- Assisted in training new employees
- Created and generated weekly schedules for each employee; e-mailed each employee their schedules
- Assisted in purchasing of merchandise from Y-Hata, Armstrong and Coca-Cola vendors
- Interviewed new applicants and offer hiring fit applicants for the job
- Setup orientations and onboarding procedures for new hires
- Assisted in opening and closing the store
- Cleaned and restocked the store
- Changed the fryer oils
- Assisted in Daily Operations Plan and Safety Logs
- Made sure there are holding times for every product
- Operated the fryers and grill station
- Most important task was managing the whole restaurant and crew
- What I did the most was coaching my crew members and communicating with our vendors and doing the scheduling of the store
- Most fun task I’ve done was being a leader for this company.
Shift Supervisor
Cotti’s Food-Wendy's
11.2022 - 04.2023
- Administered the sales floor, cash and debit/credit card control, inventory control, maintained the merchandise and the deposit slips
- Assisted management in supervision of part-time coworkers
- Assisted in training new employees
- Interviewed new applicants and offer hiring fit applicants for the job
- Setup orientations and onboarding procedures for new hires
- Assisted in purchasing of merchandise from Armstrong and Coca-Cola vendors
- Assisted in opening and closing the store
- Assisted in Daily Operations Plan and Safety Logs
- Made sure there are holding times for every product
- Operated the fryers and grill station
- Operated a computerized cash register
- Most important task is running the shift smoothly
- What I did the most was delegate and manage my team
- Most fun task I did was work every station in the restaurant.
Crew Member
Cotti’s Food-Wendy's
06.2021 - 11.2022
- Administered the sales floor, cash and debit/credit card control, inventory control, maintained the merchandise
- Assisted in training new employees
- Operated the fryers and grill station
- Operated a computerized cash register
- Tooke orders at the PUW
- Cooked, prepared, served all food/drink products
- Cleaned and restocked
- Key holder to open the store
- Most important task is satisfying the customers
- What I did most was order taking/cashier
- Most fun task was working with everyone.
Education
Associate of Applied Science - Clinical Medical Assistant
Hawaii Medical College
Honolulu, HI07.2024
Clinical Medical Assistant Diploma - Clinical Medical Assistant
Hawaii Medical College
Honolulu, HI10.2023
High School Diploma -
Waipahu CSA-Wahiawa Campus
Wahiawa, HI11.2008
Skills
- Time Management
- Complex Problem-Solving
- Computer Skills
- Attention to Detail
- Customer Service
- Decision-Making
- Workplace Safety
- Leadership Qualities
- Oral communication
- Performance Improvement
- Customer Engagement
- New Hire Training
- Customer interaction
- Cross-Functional Teamwork
- Issue Resolution
- POS System Operation
- Work Planning and Prioritization
- Courteous and Professional
- Policy Implementation
- Product Inspection
- Effective Communication
- Multitasking Abilities
- Time management abilities
- Strong Communication and Interpersonal Skills
- Teamwork and Collaboration
- Multitasking
- Customer Assistance
- Task Prioritization
- Positive Customer Engagement
- Problem-Solving
- Adaptability
- Team Cooperation
- Problem-solving abilities
- Professionalism
- Active Listening
- Friendly and Helpful
- Ability to Lift 40 pounds
- Safety and Cleanliness Standards
- Goal-Driven
- Excellent Communication
- Continuous Improvement
- Reliability
- Adaptable and Flexible
- Store Policies and Procedures
- Creative Thinking
- Adaptability and Flexibility
- Organizational Skills
Certification
- AHA Certified BLS for Healthcare Providers CPR/AED
- AHA Certified Heartsaver First Aid Program
- NSC OSHA Bloodborne and Airborne Pathogens Certified
Accomplishments
- The thing I am proud of is that I managed to achieve my goal and dream of going to college in the medical field.
- Another thing I am proud of is going all the way to the end of completing this program and getting hands-on experience of training in the medical field and not giving up.
- Graduating from HMC (Hawaii Medical College) with a 3.9 GPA.
Skills
Competent in blood drawing via atrial puncture: venipuncture (vacuum tube and butterfly needle); skin puncture and the proper procedure in transporting blood and urine specimens, Familiar with medication administration and injections (Intradermal, Intramuscular, and Subcutaneous), Ability to take patients vital signs (temperature, SpO2, pulse, respiratory, blood pressure, visual exam, height, and weight), Familiar with centrifuging blood samples for testing, Competent in collecting specimens for testing (urine, throat, and blood samples), Ability to perform a 12 lead EKG, Ability to assist physicians with procedures and ensure exam rooms and instruments are sterile, Compliant with HIPAA (Health Insurance Portability and Accountability) policies and procedures, Proficient in Microsoft Word, Power Point, and Excel, Ability to schedule/confirm patient appointments, Ability to answer all incoming and outgoing calls, Ability to fax and scan referrals, authorization forms, patient’s medical records, etc., Ability to rename fax files, Ability to greet all patients/customers upon arrival., Handled customer complaints/issues in a timely and professional manner., Ability to establish and enhance positive relationships with customers and team members.
Timeline
Overnight Stock Teams Associate
Walmart
11.2023 - Current
Online Personal Shopper Teams Associate
Walmart
09.2023 - 11.2023
Queen’s Surg Neuroscience
Queen’s Physician's Office Building III Suite 510
08.2023 - 10.2023
Restaurant Manager
Cotti’s Food-Wendy’s
04.2023 - 07.2023
Shift Supervisor
Cotti’s Food-Wendy's
11.2022 - 04.2023
Crew Member
Cotti’s Food-Wendy's
06.2021 - 11.2022
Associate of Applied Science - Clinical Medical Assistant
Hawaii Medical College
Clinical Medical Assistant Diploma - Clinical Medical Assistant
Hawaii Medical College
High School Diploma -
Waipahu CSA-Wahiawa Campus
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