Christine Kelley
Detroit,MI
Summary
- Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.
- Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
29
29
years of professional experience
Work History
Home Health Aide
Franklin Wright Settlements
Detroit, MI
01.2021 - Current
- Provided companionship and monitored health condition of clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Assisted in ambulation and exercise routines for clients.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
Bartender
Floods Bar & Grill
Detroit, MI
02.1996 - 01.2020
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within a fast-paced environment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Owner
Mootown Ice Cream Shoppe
Detroit, MI
04.2010 - 11.2016
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Oversaw budgeting and financial management.
- Developed policies and procedures for the organization.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed daily operations of business, including hiring and training staff.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Skills
- Engaging personality
- Training & Development
- Critical Thinking
- Problem-Solving
- Client documentation
- Service-oriented mindset
- Outstanding customer service
Timeline
Home Health Aide
Franklin Wright Settlements
01.2021 - Current
Owner
Mootown Ice Cream Shoppe
04.2010 - 11.2016
Bartender
Floods Bar & Grill
02.1996 - 01.2020
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