Christine Kijek
Registered Nurse
Danbury,CT
Summary
Experienced Registered Nurse with strong clinical and people skills, 20 years experience in clinical settings providing nursing care to diverse populations. Experienced in ostomy care and pre-operative education. Works well independently and as a team member. Motivated to learn. Provides professional and courteous customer service with high levels of integrity and accuracy.
Overview
44
44
years of professional experience
7
7
years of post-secondary education
Work History
Clinical Case Coordinator
WESTERN CONNECTICUT MEDICAL GROUP- GENERAL SURGERY
05.2005 - Current
- Telephone triage for post-operative patients
- Pre-operative education for Enhanced Recovery After Surgery program
- Pre-operative ostomy education
- Post-operative ostomy care/wound care
- Supply ordering for unit
- Initiate home care services
- Support counseling
- Patient assessment/history
- Prepare reports for interdisciplinary tumor boards
- Coordinate care for cancer patients
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Effective counseling in health maintenance and disease management
- Managed care for post-operative patients through discharge
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Instructed patients and family members on proper discharge care
- Assisted in development of protocols for complex case management, leading to improved outcomes for high-risk patient populations.
- Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
- Participated in interdisciplinary conferences, sharing clinical insights and collaborating on strategies for complex case management.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Communicated with patients, ensuring that medical information was kept private.
- Promoted patient-centered care by actively involving patients and their families in treatment decisions and goal-setting processes.
- Championed patient advocacy, ensuring that unique needs and preferences of each individual were respected and addressed throughout care process.
WON Consultant
Health Products For You
02.2019 - Current
- Clinical lead for ostomy support group
- Create and deliver ostomy webinars for video
- Write articles on health care topics
- Review website content
Staff RN
WESTERN CONNECTICUT HEALTH NETWORK
05.2001 - 05.2005
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Chronic patient care in medical-surgical unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 6-7 patients per shift
- Charge nurse for unit on rotating schedule
- Worked all shifts
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Self-directed with astute judgment skills
- High level of personal accountability
- Managed care for post-operative patients through discharge
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Instructed patients and family members on proper discharge care
- Closely monitored acute conditions
- Ensured HIPAA compliance
- Developed patient care plans, including assessments, evaluations and nursing diagnoses
- Followed infection control procedures
- Assisted patients with daily functions
- Monitored fluid intake and output levels
- Provided all daily living tasks to enhance quality of life for elderly patients.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient's needs
- Served as preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence
- Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights
- Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques
Certified Nursing Assistant
WESTERN CONNECTICUT HEALTH NETWORK
09.2000 - 05.2001
- Direct patient care, assist with activities of daily living to patients on unit
- Work closely with staff nurse
- Blood glucose monitoring
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assist with ambulation
- Float to multiple units.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Dialysis Technician
WESTERN CONNECTICUT HEALTH NETWORK
05.1988 - 09.2000
- Clean and set up dialysis machines for patient treatment
- Run machinery to clean, test and store artificial kidney/monitor integrity of equipment
- Mix required solutions for treatment
- Supply ordering for unit/ maintaining inventory control
- Work closely with nursing staff
- Train new staff.
- Supported seamless transitions between shifts by thoroughly updating incoming technicians on patient status and ongoing treatment requirements.
- Optimized resource usage by accurately preparing and measuring required solutions for each dialysis session.
- Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout dialysis process.
- Maintained clean and safe environment through diligent adherence to infection control protocols.
- Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
Coffee Shop Supervisor
WESTERN CONNECTICUT HEALTH NETWORK
10.1987 - 05.1988
- Open and close shop
- Supervise 3-4 employees
- Food preparation/service
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Routinely cleaned work areas, glassware and silverware throughout each shift
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Provided friendly and attentive service.
- Facilitated regular performance evaluations to provide constructive feedback for employee development.
- Managed cash flow effectively, ensuring accurate accounting procedures were in place for daily transactions.
- Oversaw daily coffee shop operations according to company policies.
Bank Teller
NUTMEG FEDERAL SAVINGS
06.1980 - 06.1983
- Created member account profiles
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Greeted customers
- Managed Brink money deliveries
- Opened accounts.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Processed loan payments accurately, contributing to overall efficiency of branch operations.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
Bank Teller
BAY SAVINGS BANK
09.1984 - 06.1986
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Managed money delivery/deposits
- Opened and closed accounts
- Managed deposits and withdrawals
- Politely assisted customers in person and via telephone.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Reservations Specialist
HILTON HOTEL
07.1983 - 09.1984
- Processed reservations
- Accommodated guest requests
- Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment
- Routinely answered customer questions
- Asked open-ended questions to assess customer needs.
- Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
Education
Wound And Ostomy
WEBWOC
Online 01.2018 - 05.2018
BACHELOR OF SCIENCE Nursing - Nursing
University of Phoenix
Phoenix, AZ 01.2007 - 05.2011
ASSOCIATE OF SCIENCE Nursing -
St. Vincent's College
Bridgeport, CT 09.1998 - 05.2001
Skills
Strong clinical judgmentundefined
Accomplishments
- Delivered compassionate care that exceeded hospital requirements.
- Successfully provided quality care to multiple patients in hospital and office settings.
- Nurse Exemplar award
Patient Advocacy
Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Supervision
Headed onboarding process for new nursing staff.
Affiliations
- Lions Club
- Ostomy Awareness Foundation Board Member
- WOCN Society member
Timeline
WON Consultant
Health Products For You
02.2019 - Current
Wound And Ostomy
WEBWOC
01.2018 - 05.2018
BACHELOR OF SCIENCE Nursing - Nursing
University of Phoenix
01.2007 - 05.2011
Clinical Case Coordinator
WESTERN CONNECTICUT MEDICAL GROUP- GENERAL SURGERY
05.2005 - Current
Staff RN
WESTERN CONNECTICUT HEALTH NETWORK
05.2001 - 05.2005
Certified Nursing Assistant
WESTERN CONNECTICUT HEALTH NETWORK
09.2000 - 05.2001
ASSOCIATE OF SCIENCE Nursing -
St. Vincent's College
09.1998 - 05.2001
Dialysis Technician
WESTERN CONNECTICUT HEALTH NETWORK
05.1988 - 09.2000
Coffee Shop Supervisor
WESTERN CONNECTICUT HEALTH NETWORK
10.1987 - 05.1988
Bank Teller
BAY SAVINGS BANK
09.1984 - 06.1986
Reservations Specialist
HILTON HOTEL
07.1983 - 09.1984
Bank Teller
NUTMEG FEDERAL SAVINGS
06.1980 - 06.1983
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