Christine Kim
Burke,VA
Summary
Proven leader with extensive experience in operations management and organizational development, notably at Andrew Y Kim DDS PC. Excelled in staff training, enhancing team capabilities, and driving significant transitions. Demonstrated excellence in sales management and building client relationships, ensuring sustained growth. Skilled in negotiating and strategic planning, with a strong focus on results and efficiency.
Overview
29
29
years of professional experience
Work History
Manager Director
Andrew Y Kim DDS PC
04.2024 - Current
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
- Onboarded new employees with training and new hire documentation.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Improved team productivity by implementing streamlined processes and effective communication strategies.
Insurance Agent
ABP Insurance Agency Inc
11.2004 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Collected premiums on or before effective date of coverage.
- Monitored customer feedback and identified areas of improvement.
Assistant Pastor
KECW
02.1995 - 04.2005
- Provided pastoral care to congregants through one-on-one counseling sessions, addressing their spiritual and emotional needs.
- Facilitated small group discussions on faith-related topics, creating an open environment for sharing ideas and experiences.
- Collaborated with church leaders to organize and execute successful fundraising events for various ministry projects.
- Led weekly Bible studies focused on deepening understanding of scripture passages relevant to contemporary issues.
- Participated in community outreach activities such as food drives and disaster relief efforts, demonstrating the church''s commitment to social responsibility.
- Assisted with the creation of marketing materials for church events, attracting new attendees while maintaining current membership levels.
- Assisted senior pastor in developing and implementing new outreach programs for increased community involvement.
- Implemented training workshops for volunteer leaders, improving their ability to serve in various ministries effectively.
- Coordinated special events including guest speakers or concerts that enriched the worship experience for congregants.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Led programs such as worship, study, fellowship, and service opportunities.
- Oversaw administration and management of all areas of ministry.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Served as mentor to children in church community, offering guidance and support.
- Authored sermons, speeches and other religious materials.
Education
High School Diploma -
Hae Won Women Highschool
Seoul KoreaHae Won Women Middle School
Seoul KoreaBachelor of Arts - Biblical Studies And Counselling
WBC
Greenbelt MD06.1996
High School Diploma -
Mount Vernon High School
Alexandria, VA08.1987
Skills
- Staff Training and Development
- Operations Management
- Organizational Development
- Sales management
Languages
Korean
Native or Bilingual
Timeline
Manager Director
Andrew Y Kim DDS PC
04.2024 - Current
Insurance Agent
ABP Insurance Agency Inc
11.2004 - Current
Assistant Pastor
KECW
02.1995 - 04.2005
High School Diploma -
Hae Won Women Highschool
Hae Won Women Middle School
Bachelor of Arts - Biblical Studies And Counselling
WBC
High School Diploma -
Mount Vernon High School
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