CHRISTINE KIM
Las Vegas,NV
Summary
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
7
7
years of professional experience
Work History
Associate Banker
JPMorgan Chase
02.2024 - Current
- Welcomes clients upon branch entry, manages lobby traffic, checks clients into the waiting queue, and schedules/cancels meetings.
- Assists clients with transactions like deposits, withdrawals, payments, debit card reorders, direct deposits, and address updates, ensuring compliance with policies and regulations.
- Educates clients on using self-service technology, including the Chase Mobile App, Chase.com, and ATMs for convenient banking.
- Supports new account openings for clients and branch team, as needed.
- Handles branch operations, including managing cash devices like the cash vault and ATM, while following bank policies.
Lighting / Renewable Energy Project Coordinator
Lonestar Electric Supply
10.2022 - 08.2023
- Effectively communicated with project team across the organization on project updates, needs, and risks
- Gathered all information necessary to accurately purchase and procure material
- Prepared and maintained all purchase orders, change orders, requests for information, and pricing correspondence with clients
- Ensured scope material was accurately received, stored, and delivered through effective weekly meetings
- Monitored project progress and provided updates to project stakeholders
- Served as the point of communication between project teams and external resources
- Assisted the project manager in the development of project management documents such as project budgets, project schedules, and project plans.
Associate Project Coordinator
Lonestar Electric Supply
09.2022 - 10.2022
- Collaborated with cross-functional teams to accurately update the project schedule and adjust for any change orders
- Coordinated project activities, including resource allocation, submittal review, and closeout documentation, to ensure timely completion of project milestones
- Acted as a scribe during weekly meetings to record all decisions, issues, and actions noted by the project team.
Shift Supervisor
Starbucks Coffee Company
10.2021 - 09.2022
- Developed and nurtured positive relationships within the shift team, motivating partner development and task completion
- Effectively managed operational policies and procedures for cash, safety, and training.
Barista
Starbucks Coffee Company
02.2020 - 10.2021
- Delivered high-quality service, following recipe and presentation standards to build customer loyalty and satisfaction
- Actively supported the culture, values, and mission of Starbucks.
Associate Product Manager
lluillui
12.2018 - 11.2019
- Addressed product-related inquiries and questions from consumers during the exhibition at BeautyCon NYC
- Conducted competitor and industry analysis for identifying and proposing product improvement initiatives
- Assisted in coordinating marketing campaigns and trade shows for product promotions
- Cooperated with marketing team to prepare product marketing presentations for the purpose of creating brand awareness and raising popularity of Korean cosmetics.
Product Designer
lluillui
12.2017 - 12.2018
- Proficiently operated multiple visual editing software such as Photoshop, Illustrator, and Bridge
- Achieved a consistent production rate of 10 gel nail sticker designs per day
- Designed over 100 gel nail stickers.
Education
B.A. - Organizational Leadership, Project Management
Arizona State University
Phoenix, AZ05.2022
Skills
- Scrum Master Certified (SMC)
- Microsoft Office: Word, Excel, PowerPoint
- Distribution Management Software: Epicor Eclipse, Job Management
- Bilingual: English, Korean
Timeline
Associate Banker
JPMorgan Chase
02.2024 - Current
Lighting / Renewable Energy Project Coordinator
Lonestar Electric Supply
10.2022 - 08.2023
Associate Project Coordinator
Lonestar Electric Supply
09.2022 - 10.2022
Shift Supervisor
Starbucks Coffee Company
10.2021 - 09.2022
Barista
Starbucks Coffee Company
02.2020 - 10.2021
Associate Product Manager
lluillui
12.2018 - 11.2019
Product Designer
lluillui
12.2017 - 12.2018
B.A. - Organizational Leadership, Project Management
Arizona State University
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