Christine Kirkpatrick
Henderson,NV
Summary
Top-Notch School Administrator, Financial Aid Advisor and School Certifying Official with over thirty years combined experience in financial aid and account management with a high degree of accuracy and efficiency. Passionate and effective Financial Aid Advisor who works closely with both prospective and current students and their families to achieve all educational goals by utilizing Title IV funding. Provider of administrative teamwork for current Corporate Director of Financial Aid, Veterans Administration Liaison, Admission Advisors, Campus Managers and Educators. Known for excellent communication skills, problem resolution abilities and a high level of confidentiality and discretion while working with sensitive information. Authorized to work in the US for any employer. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
37
37
years of professional experience
Work History
Financial Aid Advisor
G Skin & Beauty Institute
2018.01 - Current
- Working in partnership with the Corporate Director of financial aid and overseeing daily duties for six campuses
- Meeting in person and remotely with prospective students and their families as well as current students to help guide them through the financial aid process from the initial FAFSA application through Exit Counseling
- Knowledgeable in the verification process and documentation that is required for verification
- Executes the timely submission of all financial aid documents necessary to originate Title IV funding
- Counseling parents and providing assistance with the Parent Plus Loan application process
- Counseling students and assisting with the submission of Loan Entrance Counseling, Master Promissory Note and Loan Exit Counseling
- Attending weekly remote financial aid meetings for all six campuses as required
- Timely submission of student documents such as Progress Reports, Student Counseling records, Enrollment Documents, FERPA
- Collecting Certificate of Eligibility and all relative documents for certification of VA benefits as well as certifying qualifying Veterans in Enrollment Manager.
Administrative and Accounting Assistant
University of Southern Indiana
2004.01 - 2013.01
- Provided administrative and accounting support to the Bursar, Business Office administrators and staff accountants with a demonstrated ability to meet deadlines, worked as a team player and acted as a consultant to students of the university
- Developed and coordinated presentations for ongoing orientation programs directed at incoming freshmen and their families
- Acted as a liaison for Tuition Management Systems and established new business through enrollment of students in a monthly payment plan for tuition
- Responsible for timely processing of invoices for the entire university and aggressive collection action against past due balances
- Processed payments for students on a monthly payment plan and submit to Tuition Management Systems payments collected by the university on their behalf
- Tracked and maintained daily and monthly reports and balancing of month end figures.
Inside Account Executive and Administrative Assistant
Nextel Partners, Inc
2000.01 - 2004.01
- Responsible for submitting all sales for Nextel Partners through an online data entry
- Provided exemplary customer service to all current and potential customers with a can-do attitude and problem solving mentality
- Maintained client database for all Nextel Partners account executives
- Worked directly with the sales team and sales managers to ensure customer satisfaction and retention
- Met and exceeded personal sales goals on a consistent basis.
Business Manager
Lancôme Cosmetics
1997.01 - 2000.01
- Led significant business growth through in-store marketing events
- Managed vendor-driven promotions and celebrity makeup artist visits
- Increased sales through proactive client engagement and communication
- Managed sales staff, including hiring, scheduling as well as bookkeeping and inventory responsibilities.
Business Manager
Elizabeth Arden Cosmetics
1987.01 - 1993.01
- Responsible for maintaining client base and growing business through in-store promotional events and vendor-driven promotions
- Worked directly with department manager to ensure monthly goals were met and proactively managed client base through contact via telephone and written correspondence
- Responsible for interviewing and hiring new consultants and scheduling of celebrity makeup artists, as well as weekly scheduling of staff
- Prepared month end bookkeeping and inventory count.
Education
Effective Communication -
Catherine College
Burbank, CaliforniaBusiness Administration -
Glendale Community College
Glendale, CaliforniaPsychology -
University of Southern Indiana
Evansville, Indiana05.2013
Skills
- Microsoft Office (10+ years)
- Google Office (4+ years)
- Customer Service Skills (10+ years)
- Accounts Receivables (9 years)
- Sales (10+ years)
- Management (7 years)
- Education (9 years)
- Cash Handling (10+ years)
- Student Support
- Administrative Abilities
- Student Advisement
- Customer service
Additional Information
COMPUTER SKILLS
Banner ERP system (Finance and Student modules), NelNet Business Solutions, Windows, Microsoft Word, Excel, PowerPoint, Outlook, advanced Internet research, scanning technology.
Timeline
Financial Aid Advisor
G Skin & Beauty Institute
2018.01 - Current
Administrative and Accounting Assistant
University of Southern Indiana
2004.01 - 2013.01
Inside Account Executive and Administrative Assistant
Nextel Partners, Inc
2000.01 - 2004.01
Business Manager
Lancôme Cosmetics
1997.01 - 2000.01
Business Manager
Elizabeth Arden Cosmetics
1987.01 - 1993.01
Effective Communication -
Catherine College
Business Administration -
Glendale Community College
Psychology -
University of Southern Indiana
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