CHRISTINE KNOWLTON
Stuarts Draft,NV
Summary
I have had many cooking and office positions. I am now looking to lean towards an office position and/or a position with helping others. I have worked with different systems at Augusta,and Epic at Thompson. I have computer knowledge and a quick learner for anything new. Confident, hard-working and committed to see results
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cook
Augusta Health
Fishersville, VA
01.2022 - Current
- I maintain clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours. I have managed up to 190 meals a day
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- I also work in the Cafe on the registers when needed
- I work on delivering meals to patients when needed
- I have worked in the Diet Office
Guest Server/ Diet Office
Thompson Hospital
Canandaigua, United States
04.2017 - 12.2021
- Round floors to talk to patients and get orders and then key punch all orders into system
- Ensure patients are getting correct meals according to diet Working close with nursing staff in communication for proper nutritional care while maintaining patient confidentiality
- Cleared dishes, trays and carts from rooms with discretion and professionalism
- Met guests' needs with quick, friendly service, including delivering meals and snacks and retrieving additional items
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions
- Verified accuracy and quality of orders before delivery
- Protected guests by following proper food handling procedures with all orders
- Kept work environments, equipment and trays clean and sanitized for guests
- Answered customers' questions, recommended items and recorded order information
- Answered calls and guest questions and implemented them into computer using cbord system (part of Epic) in Diet Office of hospital Education in diets ex: cardiac, low carb, fat free, no salt, renal etc
- Also worked in other parts of the hospital helping out
- Patient sitting, feeding, clerical, cafe
Cook/CSA/Manager
AVI Foodsystems
Canandaigua, United States
03.2017 - 10.2021
- Manage cafe at Pactiv in Canandaigua Prep and cook breakfast and lunch for 50+
- Fill and stock coolers and store items
- Cash out kiosk and send cash and paperwork to office
- Order all necessary product for store/cafe
- Serv-safe Certified
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Conferred with customers about concerns with products or services to resolve problems and drive sales
Cook
Thompson Hospital
Canandaigua, United States
09.2008 - 03.2017
- Follow departmental recipes according to federal and state regulations
- Prep, cook and prepare large quantities of food for over 100 patients
- Follow policies and procedures
- Follow sanitation and cleaning of assigned areas
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines
- Recommended menu items for new dish development, holidays, special events and promotions
- Verified proper portion sizes and consistently attained high food quality standards
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Received food orders from patients and cooked items quickly to complete entire order together and serve hot
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Head Cook
DePaul Horizons
Canandaigua, United States
06.2002 - 10.2009
- Head cook for a nursing home facility
- Made breakfast and lunch according to nutritionally approved menus
- Made food according to special diets (Ex: chopped, thickened, NAS, NCS, low potassium, etc)
- Followed NYS regulations
- Also served patients and made sure things were to satisfaction
- Helped with special events
Education
High School Diploma -
Naples High School
06.1986
Skills
- Contamination Management
- Culinary Skills
- Kitchen Management Experience
- Sanitation Compliance
- Cash Management
- Corrective action
- Customer account
- Sales Expertise
- Satisfaction
- Epic
- Cash handling
- Maintenance
- Point of sale
- Critical Thinking Skills
- Room service
- Stocking
- Behaviors
- Dedicated
- Leader
- Loyal
- Team Player
- Detail Oriented
- Growth Opportunities
- Work-Life Balance
- Ability to Make an Impact
- Goal oriented
- Complex Problem-solving
Certification
Serv safe certification, 05/20/17
Behaviors
- Dedicated
- Leader
- Loyal
- Team Player
- Detail Oriented
- Growth Opportunities
- Work-Life Balance
- Ability to Make an Impact
Timeline
Cook
Augusta Health
01.2022 - Current
Guest Server/ Diet Office
Thompson Hospital
04.2017 - 12.2021
Cook/CSA/Manager
AVI Foodsystems
03.2017 - 10.2021
Cook
Thompson Hospital
09.2008 - 03.2017
Head Cook
DePaul Horizons
06.2002 - 10.2009
High School Diploma -
Naples High School