Christine Kumar
Palatine,USA
Summary
Experienced Executive Assistant with a proven track record of enhancing efficiency, productivity, and service quality in diverse work settings. Skilled in office operations, administrative support, and delivering exceptional customer service. Exceptional organizational abilities and self-motivation, complemented by strong communication and interpersonal skills. Demonstrated success in prioritizing tasks and consistently meeting deadlines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant
Carl Hirschmann Engineering
02.2019 - Current
- Executive Assistant with five years of experience optimizing efficiency, productivity, and service quality across multiple environments
- Hardworking professional with experience in office operations, administrative support, and customer service
- Highly organized and self-motivated with excellent communication and interpersonal skills
- Demonstrated ability to prioritize tasks and meet deadlines
- Processed and reconciled accounts payable and receivable transactions
- Prepared invoices for billing clients
- Managed list of outstanding accounts payable, general ledger, and vendor files
- Managed accounts payable weekly check run
- Reconciled records of bank transactions
- Performed general office duties, such as filing, answering telephones, and handling routine correspondence
- Matched order forms with invoices and recorded necessary information
Medical Receptionist
ENT ASSOCIATES
04.2018 - 02.2019
Office Manager
Western Borders Inc.
06.2017 - 02.2018
- Responded to customer inquiries via phone or email in a professional manner
- Utilized excellent organizational skills to prioritize tasks effectively
- Delivered quality customer service to staff and customers
- Supervised administrative staff, driving front office operations and continuous workflow
- Cleaned and organized office, maintaining orderliness and reducing contamination
- Assisted with the development of marketing and promotional materials
- Conducted research projects as required by upper management
Inventory Coordinator
C.C.Filson
02.2012 - 05.2014
- Responsible for receiving, shipping, coordinating merchandise through multiple channels/vendors
- Maintain multiple reports pertaining to tracking, inventory and productivity
- Accuracy, follow through and communication are vital to my responsibilities as projects and vendor information are continuous
- Trained new staff members on proper methods for handling incoming shipments as well as safe storage techniques for hazardous materials
- Maintained a high level of quality assurance by inspecting products upon arrival at the facility
- Provided timely reports on inventory status and related issues to management team members as needed
Manager
Wendy's
01.2008 - 06.2010
- Managed scheduling, national and in-store promotions through coordination with District Manager and Corporate requirements
- Tracked sales (daily, monthly, and quarterly)
- Managed inventory, employee retention, corporate compliance regarding policies and procedures
- Received product from multiple vendors and communicated operational changes as needed to ensure product met requirements
- Responsible for training of employees on policies, procedures and food handling
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Enforced work practices and procedures to reduce workplace safety and health hazards
Education
High School Diploma -
Rotuma High School
01.2001
Skills
- Microsoft Office
- Inventory Management
- Shipping
- Receiving
- Front desk medical assistant
- Administrative coordination
- Sage software knowledge
- Experienced in Microsoft Outlook management
- Microsoft Publisher
- Food Handling
- Accounts receivable analysis
- Restaurant Experience
- Executive support
- Administrative support
- Infant CPR certification
- AED and first aid certification
- CPR certification
Accomplishments
Successfully managed a high-volume, multifaceted workload, consistently balancing email correspondence, phone inquiries, and daily operational tasks to ensure seamless office functioning. Such as Efficiently managed all incoming email and phone communications, prioritizing inquiries and providing timely and professional responses, contributing to positive internal and external relations.
Managed accounts receivable processes, ensuring accurate and timely invoicing and payment collection, contributing to the organization's financial stability.
Oversaw inventory management, maintaining accurate records, anticipating needs, and ensuring optimal stock levels to support operational efficiency.
Generated and processed invoices accurately and efficiently, ensuring timely billing for services rendered and maintaining meticulous financial records. Efficiently processed and tracked purchase orders, ensuring timely procurement of necessary supplies and maintaining positive relationships with vendors.
Certification
Driver's License
Languages
English
Professional Working
Hindi
Limited Working
Timeline
Executive Assistant
Carl Hirschmann Engineering
02.2019 - Current
Medical Receptionist
ENT ASSOCIATES
04.2018 - 02.2019
Office Manager
Western Borders Inc.
06.2017 - 02.2018
Inventory Coordinator
C.C.Filson
02.2012 - 05.2014
Manager
Wendy's
01.2008 - 06.2010
High School Diploma -
Rotuma High School
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