Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christine Kunkel

Finleyville,PA

Summary

Dynamic sales associate with a proven track record at Von Maur, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and achieving sales targets through effective communication and problem-solving skills. Proficient in cash register operation and merchandise display, fostering a welcoming shopping environment that drives repeat business.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Sales Associate

Von Maur
05.2025 - 09.2025
  • Assisted customers with product inquiries and provided accurate information.
  • Demonstrated product features to enhance customer understanding and satisfaction.
  • Collaborated with team members to maintain organized sales floor displays.
  • Engaged with customers to build rapport and foster repeat business.
  • Adapted quickly to changes in product inventory and promotional events.
  • Supported visual merchandising efforts to create appealing store layouts.
  • Learned operational procedures and best practices for effective sales support.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Collaborated with team members to achieve monthly sales targets.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Bakery Clerk

Trax Farms
02.2023 - 05.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated bakery equipment efficiently, ensuring high-quality product preparation and presentation.
  • Maintained cleanliness and organization of bakery displays, promoting a welcoming environment.
  • Monitored inventory levels and restocked supplies to ensure product availability at all times.
  • Trained new staff on bakery procedures and customer service standards, fostering team cohesion.
  • Implemented quality control measures to maintain freshness and safety of baked goods.
  • Developed promotional displays for seasonal items, increasing customer engagement and sales awareness.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.

Backroom Team Member

TJX Companies
03.2021 - 05.2023
  • Organized and maintained backroom inventory to ensure efficient stock management.
  • Collaborated with team members to streamline product flow and optimize space utilization.
  • Conducted regular safety inspections of equipment and storage areas to uphold compliance standards.
  • Trained new staff on operational procedures and best practices for backroom tasks.
  • Assisted in unloading shipments and processing merchandise for timely distribution to sales floor.
  • Monitored expiration dates on perishable goods, ensuring product freshness and quality standards.
  • Organized merchandise accurately for prompt delivery.
  • Collaborated with team members to complete tasks efficiently and meet daily productivity goals.
  • Contributed to store profitability by minimizing shrinkage through proper handling of merchandise and vigilance against theft.
  • Coordinated with fellow team members to unload trucks quickly while maintaining attention to detail for accurate order fulfillment.
  • Demonstrated adaptability by cross-training in multiple areas of the store to ensure seamless coverage during staff absences or fluctuations in workload.
  • Participated in regular safety meetings, adhering to company policies to reduce workplace accidents and injuries.
  • Ensured timely completion of price changes, markdowns, and promotions in the backroom area according to company guidelines.
  • Cleaned and stocked backroom to maintain organization of facility.
  • Unloaded boxes from skid loader to price and stock shelves.
  • Facilitated positive guest experience by promptly locating desired items.
  • Assisted with inventory audits to maintain accurate stock levels and minimize discrepancies.
  • Maintained a strong work ethic, consistently arriving on time and demonstrating reliability throughout tenure as a Backroom Team Member.
  • Assisted in training new team members, sharing knowledge and expertise to ensure their success within the role.
  • Provided assistance with special projects as assigned, showcasing flexibility and strong problem-solving skills for successful outcomes.
  • Maintained a clean and organized workspace, ensuring a safe working environment for all employees.
  • Promoted a positive team atmosphere by maintaining open communication channels, offering assistance when needed, and actively contributing to group discussions and problem-solving sessions.
  • Followed proper procedures for item receipt, storage and inventory control.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Picked and packed order items.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Team Captain

Backstage
08.2020 - 02.2021
  • Led team meetings to strategize project goals and timelines.
  • Coordinated training sessions for new team members, enhancing onboarding processes.
  • Developed collaborative strategies to improve team performance and efficiency.
  • Monitored progress towards objectives, ensuring alignment with organizational standards.
  • Supported cross-functional projects by sharing expertise and resources effectively.
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
  • Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and managers.
  • Organized shelves and merchandise for optimal sales.
  • Inventory.
  • Damaged goods recorded and prepped for sending back to vendor.

Stocker/Cashier

Macy's
06.2019 - 02.2021
  • Organized and restocked shelves to ensure optimal product placement and visibility.
  • Monitored inventory levels and communicated replenishment needs to management.
  • Assisted in training new staff on stocking procedures and safety protocols.
  • Implemented efficient stock rotation practices to minimize product waste.
  • Collaborated with sales staff to support promotional displays and seasonal setups.
  • Answered customer questions and provided detailed product information.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Facilitated smoother store openings by stocking necessary products before each shift.

Preschool Assistant Teacher

Sonshine Tree Preschool
08.2013 - 06.2019
  • Supported classroom activities by preparing materials and maintaining a positive learning environment.
  • Assisted lead teacher in implementing lesson plans tailored to individual student needs.
  • Fostered strong relationships with students, encouraging social interactions and emotional development.
  • Monitored student progress, providing feedback to enhance learning outcomes and address challenges.
  • Collaborated with parents to discuss student behavior and academic performance, ensuring open communication.
  • Organized and participated in educational field trips, enriching curriculum through hands-on experiences.
  • Developed age-appropriate learning resources, promoting creativity and critical thinking skills among students.
  • Supervised children during in-classroom activities and on playground.
  • Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Encouraged children to interact with each other and participate in group activities.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
  • Aided students' physical development through daily outdoor playtime activities designed to promote gross motor skill growth.
  • Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
  • Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
  • Promoted language development in students by engaging them in conversations, reading stories, and teaching songs related to various themes.
  • Established strong relationships with families by actively participating in school events such as open houses and parent-teacher conferences.
  • Organized snack time and nap hours.
  • Provided individualized attention to students who required additional support in meeting academic goals.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Developed a keen understanding of each child''s unique interests, using this knowledge to create tailored learning experiences that resonated with individual students.
  • Encouraged creative expression in students through art and music activities.
  • Promoted physical health in students by integrating daily outdoor playtime.
  • Organized classroom parties and snack schedule with the parents.

Education

No Degree - Medical Transcription

Raedel College
Massillon, OH
08-1999

High School Diploma -

Lake High School
Hartville, OH
06-1988

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent communication skills
  • Reliable and punctual
  • Stocking and receiving
  • Cash register operation
  • POS system operation
  • Retail store operations
  • Cleaning techniques
  • Merchandise display
  • Dining area maintenance

Accomplishments

    I earned a certificate in Medical Transcription in 1999 after completing their 8-month in-class course. I had used that learned knowledge to work at several doctor's offices and remotely from 1999-2008.

    I received a certified Sales Associate certificate from the American Gem Society in 1996.

    I received A Certificate of Completion in the Harley-Davidson In-Dealership Training Program, P.A.C.E. in 2000.

Timeline

Sales Associate

Von Maur
05.2025 - 09.2025

Bakery Clerk

Trax Farms
02.2023 - 05.2025

Backroom Team Member

TJX Companies
03.2021 - 05.2023

Team Captain

Backstage
08.2020 - 02.2021

Stocker/Cashier

Macy's
06.2019 - 02.2021

Preschool Assistant Teacher

Sonshine Tree Preschool
08.2013 - 06.2019

No Degree - Medical Transcription

Raedel College

High School Diploma -

Lake High School

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