Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic
Christine Lam

Christine Lam

Arlington

Summary

Dedicated professional with experience as a Registered Dental Assistant at Reliable Dentistry, excelling in chairside assisting and patient communication. Ability to manage insurance verification and scheduling while fostering a calm environment under pressure. Committed to delivering exceptional patient care and mentoring team members for success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cafe Worker

Faith Christian Center
Arlington
08.2021 - Current
  • Greet customers upon arrival, and provide assistance with the lunch menu and latte selections.
  • Assembled and served meals according to specific guest requirements.
  • Time management due to multiple grade-level lunch schedules.
  • Create latte drinks, and decorate chalkboard signs for seasonal items.
  • Restocked shelves with merchandise throughout the day as needed. Clean the tables in the dining area before and after customer seating.
  • Train new employees.

Cheer Coach Volunteer

St. Paul's Preparatory Academy
Arlington
08.2022 - 05.2025
  • Guided athletes with encouragement, motivation, physical fitness, and nutritional advice to support athletic performance and overall well-being.
  • Created monthly schedules for practices, games, pep rallies, and programs. Managed all events involving cheerleaders.
  • Reviewed team appearance, mental readiness, and physical form before each event. Readied the team for all performances.
  • Mentored student athletes in developing leadership qualities through teamwork activities.

Registered Dental Assistant

Reliable Dentistry
Fort Worth
08.2023 - 05.2024
  • Greet incoming patients with a smile, and provide comfort. Took intraoral radiographs using digital X-ray equipment per doctor's orders.
  • Provided chairside assistance during preventive, restorative, and oral surgery appointments.
  • Set up operatories with the appropriate instruments for each procedure, and shut down every operatory when finished. Sterilized instruments and equipment in accordance with established protocols.
  • Educated patients on post-operative instructions regarding diet, medications and activities. Provided instructions to patients on proper oral hygiene techniques and preventive care measures.
  • Take alginate impressions for crowns, implants, dentures, and bleaching trays. Assist taking digital scans for crowns and implants. Pour up impressions and trim models for the lab.
  • Assist in making temporary crowns. Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.

Registered Dental Assistant

Mansfield Dental Center
Mansfield
09.2018 - 09.2019
  • Assist with general dentistry, oral surgery, and cosmetic dentistry.
  • Take full-mouth X-rays. Educate patients regarding their treatment.
  • Provide quality care, ensuring each patient has a great experience.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.

Insurance Coordinator/Registered Dental Assistant

Lynn Creek Dental Care
Grand Prairie
12.2013 - 05.2017
  • Verifying insurance, presenting financial options, and coordinating schedules. Analyzing EOBs and managing payment adjustments.
  • OSHA Safety Officer.
  • Communicating with labs regarding case pick-up and deliveries.
  • Assisted and monitored oral and IV sedation. Chairside assistance with general, oral, and periodontal surgeries.
  • Take full mouth X-rays and alginate impressions. Pour up clay models for the labs.
  • Make temporary crowns and bleaching trays.

Education

High School Diploma -

Juan Seguin High School
Arlington, TX
05-2006

Skills

  • Chairside assisting and patient communication, specializing in oral surgery
  • Dental charting and laboratory procedures
  • Instrument sterilization and infection control
  • Insurance verification and scheduling appointments
  • Ability to remain calm under pressure
  • Application of administrative and clinical functions, fluoride, and preventive dentistry
  • Assisting and monitoring oral and IV sedation
  • Dental emergencies and compliance
  • Taking intraoral radiography
  • Operative dentistry
  • OSHA regulations and dental office safety
  • Customer service, hospitality, and accommodation
  • Food preparation
  • Time management and employee training
  • Problem solver with great conflict resolution skills to resolve issues, complaints, and questions
  • Leadership development

Certification

  • Registered Dental Assistant
  • CPR/AED: Adult, child, infant (BLS)
  • Texas Food Handler

Languages

Vietnamese
Limited

Affiliations

  • Cheerleading
  • Organization
  • Art - Chalkboard art
  • Physical fitness

Timeline

Registered Dental Assistant

Reliable Dentistry
08.2023 - 05.2024

Cheer Coach Volunteer

St. Paul's Preparatory Academy
08.2022 - 05.2025

Cafe Worker

Faith Christian Center
08.2021 - Current

Registered Dental Assistant

Mansfield Dental Center
09.2018 - 09.2019

Insurance Coordinator/Registered Dental Assistant

Lynn Creek Dental Care
12.2013 - 05.2017

High School Diploma -

Juan Seguin High School

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