Christine Le
El Monte,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
5
5
years of professional experience
Work History
Receptionist/Manager
Queen Nails La Puente
10.2021 - Current
- Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing overtime expenses.
- Coordinated office events, seminars and meetings for staff and clients.
- Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Manager
Papa John's Hacienda
07.2021 - 10.2021
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Raised property accuracy and accountability by creating new automated tracking method.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Shift Lead
Papa John's Pizza Alhambra
02.2020 - 07.2021
- Completed cash and credit card transactions accurately using POS software.
- Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
Cashier
Shakey's Pizza Parlor
08.2019 - 11.2019
- Identified and resolved discrepancies and errors in customer accounts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Public Health Science
Pasadena City College
Freshman Pre-majoring in Business Management
California State University of Los Angeles
No Degree -
East Los Angeles College
Monterey Park, CAHigh School Diploma
Mark Keppel High School
06.2019
Skills
- Critical Thinking
- Planning and Prioritization
- Budget Planning
- Event Coordination
- Scheduling and calendar management
- Scheduling
Custom
- Varsity Letter & Pin 2018
- Red Cross Half-a-Gallon Award 2018
- Cheer: Best Sportsmanship Award 2018
- First Place Advanced Division Cheer Competition : February 2018
- First Place Cheer Competition: March 2018
- Varsity Cheer Award 2019
- Poder Blue Cord 2019
- Employee of the Month February 2023
Custom
- Ms. Heather Semelmacher, School Athletic Director, Mark Keppel High School, 501 E Hellman Ave, Alhambra, CA, 91801, (626) 554-9697, semelmacher_heather@ausd.us
- Ms. Cynthia Bradley, English Teacher, Mark Keppel High School, 501 E Hellman Ave, Alhambra, CA, 91801, (626) 399-2261, bradley_cynthia@ausd.us
- Dr. Amy Tahani, English Professor, Pasadena City College, 1570 E Colorado Blvd, Pasadena, CA, 91106, (818) 207-0096, atahanibidmeshki@pasadena.edu
Custom
- Key Club, Club Member, 08/01/17, 06/01/19
- Red Cross Club, Club Member, 08/01/16, 06/01/19
- Varsity Cheer, 08/01/17, 06/01/19
- Let's Bring Change to Mind school club, President, 08/01/18, 06/01/19
- Mark Keppel Alliance Club, Student Ambassador, 08/01/18, 06/01/19
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist/Manager
Queen Nails La Puente
10.2021 - Current
General Manager
Papa John's Hacienda
07.2021 - 10.2021
Shift Lead
Papa John's Pizza Alhambra
02.2020 - 07.2021
Cashier
Shakey's Pizza Parlor
08.2019 - 11.2019
Public Health Science
Pasadena City College
Freshman Pre-majoring in Business Management
California State University of Los Angeles
No Degree -
East Los Angeles College
High School Diploma
Mark Keppel High School
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